Anytime Fitness Montwood

Jasmin the morning trainer is awesome! She is very tentative with her clients and takes the time to maintain the cleanliness of the facility. Additionally, she is friendly, courteous, and helpful. Glenn, the gym manager is always attentive and helpful.

Great at first but for how expensive it is it’s kind of falling apart. There has been a bar that’s been bent for about 6 months now, most bars have lost their grip, the scale goes weeks without batteries, and the trainer takes up the entire turf on peak hours area for 2 people. I understand it’s busy, towels go fast, etc - that’s fine. But basic gym equipment needs and maintenance is overlooked and there is A LOT of competition nearby.

My first time being consistent at the gym. Felt comfortable, the staff the other gym peeps are cool and nice. Willing to help and never shy away. It's super clean and recommended it!

Sign up for this gym if you don't mind ever changing staff and trainers; if you like personal training that is NOT personal; and if you are ok with management that only cares about your membership fees not your personal fitness goals or well-being. If all that sounds good, then Anytime Fitness - Montwood is a great gym to join! The gym itself is nice enough but once you are there for a while you will notice there is not a lot of variety in equipment. I would compare it to a larger version of a hotel gym, but it is nice and fairly well kept. One thing it has going for it is that it is always clean, members are friendly and conscious of wiping down equipment and cardio machines. I joined Anytime Fitness - Montwood November of 2022. I signed up for 3 days of personal training from the get-go and signed a 1-year contract for both monthly membership and 3 days of training per week. I made an impulse decision to sign up on the spot after a quick tour; l did not compare or look around at any other gyms. In hindsight I wish I had shopped around. At the time of my sign up, I made the decision that prioritizing my health and well-being was something I needed to take immediate action on. I had been dealing with depression from the loss of my mother during Covid and the loss of my father to cancer a year beforehand. My depression led to a downward spiral of overeating, drinking, binging TV, weight gain, and not leaving the house. After being in this unhealthy state for almost 2 years I woke up one day and decided this has to stop! I got in my car, drove to Anytime Fitness, signed up on the spot. Early on after I started attending the gym and meeting with my personal trainer, I began to question my decision. After a few months and being juggled around from trainer to trainer, I realized I should have shopped around, learned more about the gym and the trainers. In the past 1.5 years I have been moved around from trainer to trainer because they all have left (quit) the gym. Since November of 2022, I have had 6 personal trainers and seen the entire staff change a few times. Last week I voiced this concern to Glen, the general manager and asked him if he would let me exit my contract early. I shared my feedback with him, told him about my numerous setbacks, and how my progress has been slow due to each change. He said there was nothing he could do as I was under contract but that he would take it to upper management. Two days later he let me know that upper management, a person named Rose, said there was nothing they could do and they would hold me to the terms of the renewed contract. I had been hopeful that upper management would recognize having 6 trainers in less than 1.5 years was excessive, they would understand my progress was hindered, services rendered for personal training were unsatisfactory and let me exit my contract with grace. Unfortunately, this was not the case. The answer was simply just a no, you are under contract and if you don’t pay, we will send you to collections. Over the past 2 weeks I have visited several gyms within a 1 block radius shared and shared my experience. I have been greeted warmly, been shown exceptional levels of customer service learned that there are gyms with nicer facilities, better/newer equipment, personal amenities, saunas, yoga classes, cycling studios, and robust class schedules all for a similar price to Anytime Fitness. I came to Anytime Fitness as a place to help me with my struggles with physical and mental health and instead I have been greeted with even more uncertainty, anxiety at the onset of each new trainer, setback after setback, mental stress, and now financial repercussions. I would highly encourage you to do your due diligence before signing up at Anytime Fitness - Montwood. It is seemingly a great place outside looking in but once you are a member you will see all the flaws. Definitely do not sign up for personal training unless you are comfortable with a new person training you or a new person teaching your classes every couple of months.

Great gym, very clean. Is never at full capacity.