Onelife Fitness - Sandhills

My husband came in for a tour a few days ago. At that time they told him that since he is active duty military he could sign a one year contract, and put me under his membership paying a month to month basis. As someone who prefers Pure Barre classes to traditional workout equipment this sounded like a good plan to me. Before committing to canceling my pure barre membership, I wanted to tour the facility. I feel like that is pretty reasonable. However, they intentionally didn’t tell my husband that he had to put me on his plan the day they signed up. So, fast forward to today when I’m off work and come in with him to see the facility, they tell us I can no longer be signed up under him and will have to sign my own one year contract. They use deceptive marketing and will tell you anything to get you to sign up, and then switch things up later. What ever you do, dont get a membership here. There’s better gyms for the price point that aren’t falling apart and won’t use deceptive tactics to get people to sign up. I would also like to add that they made a response to my initial review. I would like to make it known I have sent two separate emails to the email listed in the review response and I’ve never received a reply. It’s been almost three weeks since I attempted to contact them to resolve the issue. They literally do not care about fixing the situation and only responded to try and save face. This place really is terrible.

I am so delighted that I've joined MUV Fitness Sandhills! My experience with the staff was absolutely fantastic! Great customer service, which is always a plus. The environment was very welcoming and friendly! Definitely a high vibrational atmosphere! They have every piece of workout equipment under the sun, which is exceptional in my book! I'm so happy that I decided to join MUV and I'm looking forward to my next visit!

Excellent Management! Brandon Mohtassm is an excellent GM. He is very accommodating, great customer services. He is very attractive to everybody needs. He keeps a clean facility and we just love him. He takes time with all the customers.

This place is a dump. Everything is dirty, broken, or not working properly. The place is crowded, forget about sticking to a plan. The members are rude as hell... cursing, singing along to whatever garbage music they're listening to... loud enough for half the gym to hear. I'm attaching a picture of what the Dumbell rack looks like... the dumbells aren't in use, they're just gone

The manager Brandon Mohtassem is the best! He always have time for you no matter what. If he doesn't know then you best believe he's going to get you a answer to your question. All the other staff is very polite and friendly.