Planet Fitness

On the positive side, It is a decent value, reasonably clean for the high volume. On the negative side you have to provide your bank account data for the annual fee! No reputable company should require your bank info! Also, beware: Based on policy: They let men in women’s locker rooms.

Be very careful about signing up for a membership here. They apparently outsource their billing operations to ABC Fitness Solutions, and that company will charge you exorbitant “late” fees on top of membership fees. I’ve been disputing charges now for two months. I canceled my membership at my home gym, and provided proof of cancellation to ABC Fitness Solutions. But they continue to bill my account, and deferring me to cancel at this gym, even though I already canceled. Planet Fitness support has not responded. Neither has management from any gym. At this point, it feels like outright fraud.

What is there not to like about my experience. The employees, the other guests, everything at this location is just great. Carter and Zen always make me feel welcome (as well as the rest of the staff, regardless of what time I come in). The place is always taken care of and anything I ever need assistance with, it is always met with care and swiftness. I will be staying here till forever and always.

My wife just joined a few months ago along with an adult with disabilities that we are caretakers for. The equipment is great, the staff are great. She’s been enjoying it. HOWEVER the credit card we have on file is fine and in good standing, but we were charged a late fee $15 on the adult with disabilities account! No one could solve it. The credit card is fine. The monthly charge was processed, but there is a backend processing delay on planet fitness - and we were charged. There is no phone number to call. No one at the desk can help. Now we have to cancel our membership. What is wrong with you????

Not my favorite gym. It's pretty dirty with hair and dust all over the floor every time I go. The staff do not keep the paper towels and spray filled, and they do not enforce the rules in the circuit area even when asked. Update - They did a small remodel and have definitely abandoned their original strategy in favor of the gym bros. They took out the equipment that was easy to use and setup for regular people to get into a routine and added more weight equipment for the gym bros.