Reading YMCA

I came In earlier today to buy a membership and quickly felt the rude hospitality. My fault for not walking out sooner but the woman at the front desk was rude with quick responses and was not considerate of my time, so noticeably that the other woman worker in the back make a joke about how slow she was typing. Before leaving I decided that this place was not for people who wanted to be treated with respect and upon request of cancellation of my membership the woman rolled her eyes, sucked her teeth, and quickly said bye in a loud disrespectful tone. Do not even thing about this YMCA, you deserve better treatment.

Member 45 years, best kept secret in town. Every type of equipment, indoor track, gyms, steam and sauna. Join and meet people from every walk of life.

The worst customer service I have ever received, I came in earlier today and instantly felt unwelcome. (maybe because I am black) the two older woman at the front desk were rude as I was asking questions about the gym and received quick responses with a stare as if I was a bother. Before leaving I requested to cancel my membership that i got earlier due to the customer service. The older woman in the front desk with a brownish/black wig (who was doing nothing) sucked her teeth as I waited for a response then directed me to the other woman in a desk behind her in the back who made a sigh before addressing me. I heard the woman mumbling things on my way out about me. If i could give no stars I would.

We've been trying desperately to get swimming lessons here for months and have finally given up. Signed up online back in August and have been calling and emailing regularly since then to actually schedule something. Every time we're told someone will call us back to schedule something and we never hear anything. About 3 weeks ago we called to complain and were told by the worker that this is "completely unacceptable" and "it will be passed on to a supervisor and they'll be in contact with you tomorrow at the latest." Guess what? Never heard anything. So we call back a week later and are told the same thing. Oh well. I guess we'll find somewhere else when it gets warm.

Is a bad environment how did I come here with my service dog? I got denied entrance. I usually work out at the YMCA. I’m going to sue This place for the fact, they deniedmy service dog entrance The CEO he is no good. The daycare center is no good. You got unresponsible people in this place. I’m recommending no One should go through this I contacted the CEO by email and he is so unprofessional. He did not get back to me. I want This to go viral and please listen to me don’t go to this place no more let’s have a chain to close this place down. I have my lawyer is working on it already. And I hope everyone sees this before This review got taken down cause that’s what they do. So please, let’s all call the state to shut this place down. It’s been open for a long time because no one from Reading. Doesn’t have the Balls enough to make a complaint I’m from New York City and that’s what I do make complaints on bad environment Thank you have a blessed day