Orangetheory Fitness

The staff and coaches here are always wonderful, but Sarah is amazing. She truly goes above and beyond. I’ve been a member on and off for a few years now, and every time I have to leave (only ever because my busy schedule sometimes doesn’t work for the class times they offer), or decide to come back-she makes the process so easy. The great workout and progress I see in such a short amount of time, and Sarah’s kindness always keeps me coming back. Definitely recommend.

Love Orangetheory! This is a great gym. All the coaches have been wonderful. My favorite are Dave and Jared.

I started at OTF in February of 2023 and it was the best decision I’ve made in terms of my health and fitness. Workouts are easy to understand, especially with the help of the absolutely amazing coaches!! The coaches also always encourage it’s members to make the workout their own by providing options to make the workout less or more intense. Coaches also always provide accommodations if members have small injuries or pains to make the workout comfortable for you! The support and constant supervision from the coaches makes me feel safe when I’m on the tread, rower, or on the weight floor. Not only does OTF south hills have the best coaches, but also the best staff! The employees behind the desk are always super friendly and always willing to help! Could not recommend them more !!!!!

Very disappointed. Wouldn’t recommend. Injured during class, lack of concern or understanding in terms of the membership. My PCP advised me not to continue the program due to severity of the injury and nature of the workouts with lack of rest opportunities. Requested to cancel prior to my billing date and was told they would “run it by the manager” and I never heard back. I ended up being charged over $100 for classes that I won’t be able to use. Called back to review, later offered to freeze my membership which was not offered during my initial call. I initially enjoyed the classes but being new and learning the exercises is very difficult when there is one instructor for 20 people. Instructors do not seem aware of who is new, once you are signed on there is lack of support which is dangerous given the involvement of weight lifting. When you call in, the person answering the phone isn’t one that can assist you, they have lack of confidence and understanding of how to accommodate the members. Will warn people in the community about the financial risk due to the lack of concern from the company.

Probably the best decision I have made in 2024 was joining OTF South Hills. Shoutout to the amazing coaches, Dave, Hannah, Kevin, Jarred, Sarah, wonderful staff, Yaya and Sean. Every single session is different from the other and challenges me to push my limits, and I completely feel the improvement in my physical strength. Workout plans are really intensive but I haven’t had a single injury during or after a workout. Would definitely continue to be a premier OTF member for a long time! Thank you 🙏