Sweat Fitness

At first I thought the billing issues were incompetence, but after actually dealing directly with the billing office (which seems like it was outsourced to the shadiest 3rd party they could find) its pretty clear this whole operation is a scam. The contract will be presented to you on a screen the size of a business card, but I implore you to read it carefully. You will have an easier time walking away from your mortgage.

I went back to Sweat after a 10 year hiatus, and really like laid back atmosphere and selection of classes. The gym also has a good selection of machines, free weights, and a large room where you can stretch and do other types exercises when classes aren't scheduled. The front desk is always helpful and motivating.

Bad experience. Signed up for a free 21 days pass. I went back to say I would not continue with the enrollment at the end of the 21 days. Apparently only the manager can do it and I have to go back to make sure they won’t enroll me against my will. Process should be more transparent and easy for potential customers. Previews review confirm this type of behavior from management where they make it very difficult for you. If it is a free 21days what’s so complicated to say I will not enroll after that period?

Do not under any circumstances sign up with this gym. I have been attempting to negotiate a cancellation for months and have had my buyout fee balloon from 200 dollars to nearly 500 dollars, IN ADDITION to several hundred dollars of further penalties after a three month freeze where I was told payments would stop and monthly fees would only be 5 dollars. The gym has been completely incapable of helping me as the company is outsourced. Absolutely insane behavior and completely unethical approach to billing. Avoid!

Do not join this gym because if you want to cancel they will make it incredibly difficult and take forever about it to suck money from you. Awful …hate this organisation with a passion.