Orangetheory Fitness

My home studio. OTF has been a mainstay in my fitness routine since gyms reopened during COVID. I started there wearing masks and working out next to people with plastic barricades - and have stayed ever since. I needed a consistent group workout following Flywheel center city (and the company overall) going bankrupt during COVID. I worked and rode at flywheel as my go to fitness establishment for work, workouts, stress relief, and socialization for 7 years. Without it, I knew I needed an alternative. OTF is it! It’s a great workout. Every class is consistently challenging but doable. As a physical therapist, I like how many different facets of a person’s wellbeing OTF hits. They check every box - speed, strength, coordination, balance, stretching, mindfulness - and they do a great job offering form cues and alternatives like elliptical or bike instead of treadmill, walk instead of run, and different variations of floor exercise. I would never work as hard as I do on my own as I do in class with an instructor and others around me. Thanks for the push!! I recommend OTF to so many patients and friends. I’ve recruited my mom as a member and am working on getting my husband in for at least one class ☺️ I like that every class is different. The coaches are friendly and motivating. The studio is conveniently located. And the app is easy to use to track your stats and book classes.

This is not my home studio, so when I arrived I asked if I needed to pay anything, I was told “no” by the front desk. Since there was no price difference I continued to come to two additional classes at this location. Today I received a text stating that I needed to give them my credit card information. When I called a male told me that I needed to pay for the three classes I attended. I explained to him that i asked the front desk and was told that I didn’t need to pay. His response was, “I wasn’t present for that conversation, you still need to pay for all the classes or your account will be suspended”. He even acknowledged that his front desk may have messed up, but I still needed to pay. Had he honored what his staff told me initially I would’ve paid for future classes that I planned to take there. They should definitely learn better customer service skills, and teach your staff how to answer the phone.

Orangetheory has been calling me for literally 3 weeks and I finally picked up and was going to schedule the first class but Paul picked up and he was SO rude. I literally answered the call intending to go in and Paul was so rude that at the end of the call I decided against it like how are you so bad you lose a sale that easily. I’ve been to other Orangetheory locations and they’re always nice like damn 💀

Had kids and put workouts on hold. Needed a fun environment to get me back into the swing of things. Decided to try OTF at a friend’s recommendation, and so glad I did. I love the fast paced boot camp type style with solid cardio each time. Tory was my first coach and I’ve stuck with her since - I feel like I get an amazing workout with her every single time! She puts together fun, interesting programs so it’s never boring, gives great tips to improve my form, and her music helps me get pumped up. Tim at the front desk is also awesome!! Always greets everyone with a smile and is super welcoming.

I absolutely love going to Orangetheory Fitness! It is such an amazing workout studio. Amanda and Bryan are incredibly helpful and knowledgeable. They always provide excellent guidance and support throughout. The workouts themselves are consistently challenging, which is great because it pushes me to continuously improve and reach new fitness goals. Not only that, but the atmosphere in the studio is always so fun and energetic, making every workout a truly enjoyable experience. I highly recommend Orangetheory Fitness to anyone looking for a workout that is both challenging and enjoyable!