Planet Fitness

For the people complaining about the dismissal of the recent staff, while yes they were nice, they were inept in their skills and only adept at greetings in the front. While a hello and have a nice day is well and great, there would always be a group of them in the front and the rest of the gym would be dirty and unkept. I asked for an extra hand sanitizer to be brought over to where the steppers are (a no brainer ask) and you’d have thought I was asking for the earth to move. When a staff is let go collectively like this, there’s usually a reason for it and I surmise the cleanliness and quality of the club is numero uno as to their dismissal. While yes, I agree that the new staff is not as friendly, they are 100 X’s more efficient. I’ve seen them cleaning machines, having people in to fix things, etc. I dock this club a point because the owner of Planet Fitness (I’ve come to find out this man/group owns multiple PF’s) should be less penny wise and pound foolish and spend money to clean the bathrooms and locker rooms. That shouldn’t be put on a staff. That should be 1000% put on a commercial cleaning company. Spend the extra money to get this done and I can promise you the reviews of this club and other PF’s will skyrocket.

Super disappointed with this gym. I used to feel so welcomed and special with the staff, specifically Chris, Bridget and Love. They kept the gym in a clean condition, always greeted me with a smile, and asked how I was genuinely wanting to have a conversation with me. I loved coming there. I came to the gym yesterday and no one was there. No one greeted me at the front desk or checked me in. After further research, I found out that they had all been let go. It is a shame to have lost such an amazing core group of people who made going to the gym something to look forward to.

I am outrage over the recent dismissal of nearly the entire staff at this location, including Chris and Bridget. I have been a member of this location for several years, often bringing friends along, and have built strong relationships with the staff. They consistently created a welcoming and safe environment, demonstrating professionalism and skill in handling conflicts and emergencies. There were never any issues with the gym itself; it was always clean and well-maintained. Their dedication was a primary reason why I, and many others, continued to work out there. Hearing about this unjust issue is not only disheartening but infuriating, especially considering that the general population of this gym know that these individuals are incapable of the errors that would warrant such drastic action. I have now switched locations and will not be returning to the Flourtown PF. The new staff lacks the professionalism and warmth that made my experience enjoyable, and their dismissive attitudes are disappointing. It’s a CLEAR shift in the good vibes that this gym once carried because of amazing staff members like Chris, Bridget, and everyone else. Crucially, Planet Fitness Corporate needs to reevaluate how their REGIONAL staff interact with and assess the gym personnel. Decisions should be made based on FACTS, TRUTH and POLICY, not PERSONAL vendettas, EGOS, or POWER imbalance. What has transpired here is corporate abuse and a complete defamation of character against dedicated employees who worked tirelessly to maintain the gym’s success. As a member of the Flourtown community, I am genuinely upset by this situation. This is unacceptable, and I will not be returning to this location.

Best place to workout! The staff cares about you and connects with you each day! I tend to go at 4am and it’s right before the wave. They are going through some upgrades soon! Stay tuned for more!

I love the 30 Minute Circuit, stepper and the inner and outer thigh machine amongst other things. I enjoy the scale, changing room, showers and lockers. It has all I need for a great workout!!