Planet Fitness

I use the rowing machine every visit. Unfortunately, the two here are in various states of DIY disrepair. I’ve mentioned this to someone at the front desk twice now over a few weeks. One rowing machine handle has been “fixed” with electrical tape, which hits you in the leg every time you row. The other one is simply inoperable as someone tied the handle back on upside down. I’ve been to other locations that have much newer, nicer, and easier to use rowing machines. I’m not sure why rowing machines that are clearly beyond repair are still in use. It’s embarrassing and far below what Planet Fitness’s standard should be.

Great place. The whole vibe is just amazing and the staff makes everyone feel so welcome. You can tell they really care about member experience. Everything is always spotless and working perfectly. The atmosphere is super positive and judgment-free - exactly what you want in a gym! Such a fantastic value for all the amenities you get. Been a member for months and couldn't be happier with my choice. Honestly the best gym experience I've had!

Well I think 🤔 I found my 1st World Guinness Records and I think I just burn 🔥 289 calories and run for 2.3 miles & for 3.3 miles per hour & so, I had finally figured out who I truly am and had felt like 👍 sweating 🥵, walking 🚶 faster and better than ever wait actually I had never 👎 run for 3.3 miles per hour before and that’s my story about the Dark Side of the Athletic & Competitive Immortality Expectations & that’s why my big idea 💡 for tonight is walk faster on the trim dale in Planet Fitness and so, I had finally lived happily ever after The End

Returned to Hanover gym after a month , new staff in nights is very friendly and keeping the gym clean. Bathrooms , showers are clean. All the bathrooms have toilet papers. I go to the gym before 2AM and now I love going to this gym. Thank you for hiring new staff who cares.

If you are a Black Card Member, don't waste your time (and gas) going to the Hanover Ave, Allentown location! I heard from another member that they had different massage beds and chairs than the ones I'm currently using at my facility, so I drove all the way over there for nothing! I waited at the front desk for 10 minutes and there was not one single employee working there. I walked around and tried to find someone to help me and there was no one in sight. I signed in and tried to use the massage bed to see if maybe it'll start on its own and it did not. Why am I paying extra money for the Black Card if I can't even use it! I filled out a survey and a manager replied to me saying they are short staffed. That is unacceptable and is no excuse! The manager should have been there to make sure the facility is running smoothly and properly for us members when they are short staffed. They have no consideration that we pay extra money for the Black Card and the only way to use it is for an employee to be there to check us in.