Maxx Fitness Clubzz Allentown

Signed up for the 29.99 promo in august and was told minimum was 6 months, rate still went up to $50. Cancelled today after 6 months and was told I have a 1 year membership obligation. Website says $58 to buy out membership but now it’s $88…even though the website still says $58. And I still have to pay for next month. Price increase is advertised as paying for upgrades like saunas. The only things done have been fixing lights and eventually a new floor. None of the other new amenities. Lots of bait and switch. Run down facility with broken equipment. Not worth $29 let alone $50.

Worst place ever. They raised their rates by 400% from $10 a month to $50 a month. When we complained and asked to cancel they said we have to pay it again before we can cancel. They said they sent an email in September and we are under contract and have to pay it. They refused to let us talk to the owner. They stated there is no corporate or main office. They said if we did not pay it they would send us to collections and mess with our credit. The attitude and rudeness we received was outrageous. Raising by 400% in this economy for working folks is just wrong. The place is not worth the price.

Faucet in me s bathroom has been loose for more than 6 months nobody fixes it. Urinal has not worked in over 1 year and Noone fixes it it smells like hell. The employees lack any professionalism or care for members or there job. Management does not exist. To top it off its fee is going up 49 dollars. Do to upgrades so they say. The communication with members is terrible, this is the problem Management. You suck

Mike Colon is the worst manager that I have ever had to deal with and that speaks volumes. He was rude, argumentative, and disrespectful. He based his argument on the contract terms where nothing in my contract justified a random price increase. He did not try to work with me and instead merely shrugged his shoulders as he rolled his eyes; fighting back the entire way without an ounce of empathy. He should not be running any establishment and should be fired for this absolutely poor customer service demonstration.

I personally don’t recommend this place. On two separate occasions I almost fell from the treadmill. Some employees have a bad attitude. In general the gym isn’t worth it.