Planet Fitness

MLK location in Durham NC has many of the treadmills not working correctly or defective. Control panel partially fell off one of them in the middle of my run. Locker/bathroom not clean and smells offensively like a football stadium dirty urinal area. Also, water fountain outside lockers has been trickling a slow leak for over a month wasting a huge amount of water. This location appears to be going downhill over the past months. Phone calls to the corporate office has made no change so far. I don't easily give negative reviews, but I've tried the lines of communication available with no change or improvements seen. Update 10/2024 with increase from 1 to 2 stars. New treadmills have been installed unfortunately they appear to be compart treads and not user friendly for 6 foot tall people like myself. Locker/bathroom is slightly less unpleasant. Seems like there's an effort to make it better. Front desk people are better but still find front desk empty frequently late in the even and have to go hunt down an employee to get help.

This is a great planet fitness. Always clean, has showers and a good locker room. Staff is friendly and wonderful.

I want to give a huge shout-out to the trainer, Dashaun, for making my Planet Fitness experience amazing! His guidance, encouragement, and personalized approach have really helped me stay motivated and achieve my fitness goals. He takes the time to explain everything, makes workouts fun, and always pushes me to be my best. Thanks, Dashaun, for all your support—you’ve truly made a difference!

I come with my daughter since she can have a guest and I’m planning on moving back to my home state soon…… Everyone there is very nice and personable EXCEPT the girl who works Monday-Thursday nights she has an attitude, never smiles, and acts like we’re a bother to push the button for the massages!! She changes our attitude just by saying Hello to her because she doesn’t even barely respond!!! I don’t think that’s what members expect from her position.

Didn't get any sort of email or notification that the gym was closed (9-6-24) and it ruined my day and all my plans. I was pissed! (Edited my review): Sometimes the equipment has issues and sometimes the bathrooms are dirty. But overall a really great gym, and the new equipment makes it even better!