Planet Fitness

Great staff, always helpful and friendly. Clean and sanitary workout areas conducive to a well kept gym environment. Machine maintenance and repairs usually get done in a timely manner. The only bad thing is that the toilet tissue completely runs out often and no matter how much the staff wants to help there's nothing to be done till the next supply shipment. Other than that it's a great gym to work out in.

the staff is cool and the gym itself isn't that bad but they made it really hard for me to cancel. I went at least 4-5 times in person to cancel and nothing. Always got told there was a problem with the system. Last week I went to another PF since I had a black membership and cancelled there super easy on my first try.

Honestly this is my 3rd review after coming faithfully the past couple of weeks I see that it’s the members that miss treat the gym. Although I’m still not happy with the training situation I want to shout out the 2 boys who work every night , I have not cancelled because of them. I’ve been seeing them kill it on the floor, I’m pretty happy it took me a while to warm up to the location but thank you to the boy in pink hat and short cut , I appreciate you both for looking out and making sure we got what we need at night. After 7 is really the best time to come.

Been going for a year afternoon & night is less crowded I only wish it was 24 hours again. The manager Diana is Amazing and the night guys Kevin Darius and Cris are soo funny & helpful & whole staff is always checking on us making sure we always good. Best PF in the Bronx !!!

My experience at first was wonderful I had my husband come with me because I had a black card. This Sunday we was told I had to rescan my card and he can’t use the massage machine because the new protocol is I the card holder can only use it because he can is a guest. We know all the staff there we have a good time and now he can't use the massage machines. We both suffer from bone and back pain this helps a lot after a workout. We was asked if we want to speak to manager because no manager is there. The staff in front a new staff member called the manager Janelle. She was unprofessional rude and wouldn’t let us speak and speak over us. Cut us off and still spoke over us. The way she spoke to us was like she had paid our membership! She was so disrespectful!! And the people infront of us was cancelling their membership it’s not a coincidence!!!They said planet fitness is a scam even a coincidence or not we do not deserve this treatment we need the gym for our health benefits it was horrible!!! The way a manager came on the phone with her disrespectful attitude!! I will never ever go to planet fitness!!! That manager was distasteful!!