TWA Fitness

I enjoyed the time I spent at the TWA gym. The staff run by Michelle (general manager) is amazing. Roma and Damian were very attentive. Roma, walked me through all the gym amenities. Michelle, also, made sure to ask me if the gym met my expectations. This gym is amazing!

The gym is very well equipped, multiple cardio machines, as well as weight machines and free weights. The changing rooms have lockers and are very well maintained and great for travelers having all needed amenities like towels, oral care products, razors etc.

I’ve been at this gym for a while and they honestly have improved. The staffing has great , the gym floor and locker rooms are clean, and they added more inventory.

Ive stayed here before and the rooms were ok. Its been a year or so and the service is just bad. Paying $500 for one night would it be too hard to borrow a HDMI Cable to work? Its a $1 cable and theres no where to buy one, Need it for my monitor. I called the Front Desk and they tried to brush me off. When i insisted he said he would check with Engineering. 2 Hours later no call back. Called FD again was told flat out no...That wouldn't necessarily generate a 1 Star Rating. Bed. Giant Black Hair in Middle of Sheet under comforter. Also when i lifted the mattress cover look like a big pee spot on edge of bed. Its been 2 hours since i called for this and no one from Housekeeping has showed up. The food hall near the Lobby was microwaved garbage. $15 for a Bagel Sandwich and Coffee

TWA gym has been a great place to workout over the last year and a half when Josh, the former fitness manager was here. However during the last couple of months I have seen this place falling apart. There is no manager to address any current customer service issues. The locker rooms are dirty. There’s broken lockers. There’s major parking issues. Front desk staff is barely there to help. WHAT HAPPENED?!