7200 Montgomery Blvd NE, Albuquerque, New Mexico 87109
www.planetfitness.com/gyms/albuquerque-menaul-and-carlisle-nm
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Planet Fitness
Chain gym offering a range of equipment, plus tanning and massage.
7200 Montgomery Blvd NE, Albuquerque, New Mexico 87109
Reviews
Alice Lulu (Google User)
1 month ago
Getting tired of having to demonstrate my intelligence to ignorance, when I only want to use my Paid, Black card membership. To exercise, like every other member in the gym and to be treated like a human. Yes, even when you don't think you will be caught, even his manager joined in to talk of (but not to me) then refused to speak to me, as I waited on camera for 15 min. When your behavior is addressed, you be professional and find a solution. Instead, Calvin wanted to make a 4 man war, against 1 petite black woman, by herself just reviewing. I held my composure to gather evidence, also I'm a very committed person, and this is my home gym. So I'll be back to talk to management tomorrow, and calling corporate because, he was brave enough to try to get me out of character and build a MOB. On camera? But we Pay your check. So, I'd clock out first, in my opinion, it's very messy mixing business with emotions. The gym always find the most insecure individuals, but on Coors.. they were on their grind. Maybe you guys should watch this gym more, there's a limit to disrespect, but to PAY for it. No thank you. Calvin and the manger Michael Demko. He made sure to give me his card, when he would come up . As if, it would excuse his behavior, because Michael is an assistant regional manager, who refuses to come to the front to speak to upset guests (Black) because they helped EVERYONE else. I will make sure to post the card, that I got when he refused to come up from Calvin. Along with the photo, I made sure he knew I took and the video, where he tried to recruit customers, to stop me from the Google review I finished outside.
Justice Fahndyou (Google User)
1 month ago
They are chill, Clean and Polite. As an introverted individual, I don't feel overwhelmed or overstimulated, at this location. Even if I have a issue, I'm not afraid to ask for help and they're willing to help find a solution. Close mouths don't get fed, and we can't ready minds, yet. It's a Big part of my day, and great location for outdoor grinding too 🛹. Thanks guys.
Ize O. (Google User)
1 month ago
I like to read reviews on different places I either want to try out or plan on becoming a member to. Unfortunately after the PETTY response to this Alice review that management posted, i will not join this location and also will not renew our 6 memberships for everyone in our home. Our home gym was at another location and we are all trying to figure a new gym after our move. People do have a say where their money is spent and another gym I suppose will get ours. They need to be professional and a manager should NOT antagonize a PAYING customer after the lady had back up evidence of these employees. If myself or my family have a concern is this how we would be treated? ✌️…On to read more gyms reviews to see where we land. Thx ALICE
Aaron K (Google User)
1 month ago
Wonderful gym! Clean, machines are looked after and the staff are awesome. Vince the manger always has a big smile on his face and is either helping someone or personally cleaning the gym, the guy is a super star. I haven't memorized many of the other staff members names yet but Manny is awesome as well as the the guy that always wears the hat. Very hard working and friendly people, the guy is awesome but the staff really makes this a cool spot.
Bri S (Google User)
1 month ago
Lady in front blonde .needs an attitude adjustment an some customer service Training! Every gym I been to never had an issue til this gym. Never welcoming to anyone..never smile doesn't even say good morning anything. Not the only one..so many people tell me she's always like this! She stays sitting on her phone won't acknowledge u unless you actually need help God forbid smh. Doesn't clean bathroom..watched her see a stuffed toilet looked at it went to other stall..never cleaned. Always goes in just to stay on her phone.. The gym always 80 degrees in bathroom an gym..doesn't need to be a frickem.heater! Miserable to work put here..night crew is awesome an consistent welcoming everyone!