LA Fitness

I want to hugely thanks Mayra at LA Fitness Union! I initially signed up for a membership but realized after my first workout that the gym wasn’t the right fit for me. I was concerned I’d have trouble getting my money back since I had signed up just two hours prior. However, when I went back the next day, Mayra was incredibly understanding and helpful. She made the cancellation process smooth and stress-free, and I received a 100% refund with no issues. Her professionalism and customer service were outstanding. Thank you, Mayra!

Signed up for my 3 day trial pass. It was my first time signing up for a membership gym (and going to a gym since college) and it was a great experience! The staff the gym were very friendly and open to all the questions to you had. Mayra, one of the staff members did an exceptional job giving me a tour around the gym. The shower and locker rooms were very clean, and they had plenty gym equipment so you are not waiting around for a slot to open. There’s also a pool and child room in this gym! Overall, this is a great place if you wanted a to go to gym!

The worst LA fitness & overall gym in the area. Very hostile environment and terrible customer service. Very argumentative staff. They should invest in professionalism. People come to the gym to destress and workout and you leave more stressed going here. There is always an issue! It’s a scavenger hunt looking for equipment. I got the okay to briefly use a piece of equipment that no one was using from the training room, because it was no where to be found on the main floor; only for another female trainer to walk up and aggressively snatch it from my hand & refuse to let me use it. This is not an issue at any other gym! Unprofessional & staff does not support its members. Always an excuse for the unprofessionalism. I refuse to continue to pay this place. Today was my very last day there.

Used to be nice, now is just disgusting. No one cleans, garbage every where and mirrors probably haven’t been touched in months looks like . This pic taken before gym opened up. You would think someone would’ve wanted to clean before customers come in. Do better!

As a regular member of LA Fitness, I have appreciated the convenience and accessibility of their locations. However, one glaring issue has become increasingly difficult to overlook in the LA Fitness of Union is the outdated gym equipment. While the facilities are generally somewhat clean and spacious, the equipment often feels like it belongs to another era. Aging Equipment Many of the machines show significant wear and tear, with faded labels, squeaky mechanisms, and outdated technology. These issues not only diminish the overall workout experience but also raise concerns about safety and effectiveness. Fitness technology has advanced significantly in recent years, yet LA Fitness of Union seems to lag behind in adopting newer, more user-friendly, and ergonomically designed machines. Lack of Attachments One particularly frustrating issue is the lack of standard attachments for cable machines and other equipment. It’s disappointing to find essential attachments missing during peak hours, and many of those available are old or worn out. As a result, I’ve had to purchase and bring my own attachments just to complete a proper workout. This inconvenience is a clear sign that it’s time for LA Fitness to invest in modernizing their equipment inventory. The Need for Modernization In a competitive fitness industry, it’s crucial for gyms to stay up-to-date with current trends and technologies. Members expect a variety of functional, well-maintained, and innovative equipment to achieve their fitness goals. Adding updated machines, touch-screen interfaces, and a broader range of attachments would not only enhance the user experience but also attract and retain members who are considering other fitness options. Conclusion LA Fitness of Union has the potential to offer a stellar workout experience, but the outdated equipment and lack of standard attachments are holding it back. It’s time for a much-needed investment in upgrading the facilities to meet the expectations of modern gym-goers. Members should not have to compromise on quality or bring their own equipment to make up for these shortcomings. I hope LA Fitness takes these concerns seriously and prioritizes equipment updates in the near future.