StretchLab

I have been a customer of StretchLab for almost three months and I am compelled to share my concerns. Despite the potential benefits of their services, my experience has been marred by a recurring issue. With the exception of Elena, who was amazing, the stretchologists frequently disregard my concerns and preferences. This has not only led to unsatisfactory sessions but also resulted in an increase in muscle injuries due to overly intense or unsuitable stretches. Despite raising these issues with management (Miguel) there has been no significant improvement. The lack of responsiveness to customer feedback is alarming especially when it compromises clients well being. I urge Stretch Lab to take these concerns seriously and implement necessary improvements to ensure a safe and effective experience for all clients.

Initiated contact with this firm online twice and by phone once. Left a VM but no response. Decided to take my business elsewhere. Not sure why the poor response. When you market on Social media, then gotta be finding ways to engage. Dissatisfied.

We were late for our appointment, but luckily they were able to fit us in. Greg did a great job stretching us and was super sweet with my 12 year old son letting him use the massage equipment and discussing the human body. He was very patient and kind. The place is always very clean. Al was also super friendly and kind. I only wish we could afford to go more often.

I enjoyed my first experience at StretchLab. As someone with lower back issues, most of my adult life, it was nice to get stretched and also know some of what I’m at home is correct. Reggie was communicative and moved slowly. I felt good afterwards and based on my schedule I would definitely go back for a package.

One of my best decisions to join StretchLab. My body hasn't felt this good in forever. Jeffrey is a real pro and understands how the body works and how to get you back to being more flexible and balanced. Adian and Lana are all excellent!