Retro Fitness

Every week the stair masters don’t work . They refuse to just replace them . Instead people at the desk will say they’re “waiting on parts.” Please just replace for goodness sake and stop trying to do patch jobs. Not sure what my monthly fee is going towards because it ain’t going into customer satisfaction and gym equipment obviously. Please don’t respond with a “I’m sorry for how you feel” but provide no real plan of action.

I left as a member a couple years ago because I was kicked out of the gym for using a treadmill without a mask shortly after the Covid fiasco, I don't understand how I'm supposed to effectively run while wearing it... Anyway I always thought that very little money was put into this place to keep it operational, although I'm not around anymore I've heard its gotten worse.

Avoid if possible! The gym is poorly managed and run it shows, the club had closed dude to flooding. They didn’t allow me to freeze my membership (never even replied to my email). It’s dirty, the equipment is always broken and the staff always says they’re working on yet nothing gets fixed. I’ve worked in the Fitness for over 10 years (specifically the sales and finance of them) and if one of my clubs looked like this I would be mortified. This gym is either on the verge of bankruptcy or just collecting your membership fees. It’s not about over head costs but that will be his blame as to why there’s still mud on the floor, missing sheet rock and mold all over. Thank god I cancelled

I was charged an extra 54.68 randomly after already paying the 52.25 annual rate fee & had a friend turned away after learning that this Retro Fitness apparently doesn't participate in free day passes. After asking Michael & then the manager Sandy, they said they'd forward my information to owner who would contact me about the charge but never did. I'm requesting to cancel to today and ideally my membership gets cancelled quickly as to not end up like one of the reviewers here who claim to have emailed for several months about cancelling.

I have been a member here for almost a year there is no sauna and the tanning bed has never worked since I have been here and I just asked an employee if it will ever be fixed and he immediately responded “I don’t think so” I will be cancelling my membership and jointing planet fitness. This place is not kept up at all.