Las Vegas Athletic Clubs - Northwest

My wife and I are dues paying members for over 4 years. One of the “perks” is being allowed to have a guest. She and her son (who is visiting from Europe) were denied entry because he didn’t bring his passport along. To exercise. Apparently the front desk considers themselves Homeland Security agents. Absolutely ridiculous! There’s a fundamental contradiction here, either you entrust active members when they present their ID to responsibly invite a guest (that you brag about during orientation) or you do not trust your members. There’s no other conclusion. It’s a gym, not a bank. He wasn’t going to get far stealing dumbbells. I’m considering canceling my membership. This is pure ego at the front desk and there’s other options throughout Las Vegas.

Low price gym. You Get what you pay for at this place. Manage your expectations! Im trying to cancel my month to month membership however they make it very challenging to cancel and have to jump through hoops to cancel a simple membership. It’s funny cause it was so simple to sign up.

Been a member for several years and have been mostly happy. The pooks and hot tub are only open. A few hours everyday due to corporate being unwilling to pay a lifeguard. I see the women's locker room getting lots of cleaning attention and there is sanitizing spray and paper towels in many areas. I stopped going to spin because even with ear plugs I left class with my ears ringing- too damn loud, even the cool downs are ear drum popping loud. The dirtiest part is the parking lot where bad customers drop plastic and aluminum, weed containers and take out food. I can always find an open machine and there are many, many options for all kinds of workouts and classes. Though I think aqua classes are also cancelled because of life guard issue

“I’m extremely dissatisfied with my experience at LVAC. The cleanliness is far below standard, with the gym often feeling unkempt. The equipment is outdated and poorly maintained, which makes workouts frustrating. The customer service is unhelpful and lacks professionalism. I expected much better and will be considering other options.”

Terrible nasty gym. Quitting the gym is an ordeal. They require “notice” through their billing department so they can keep their grubby hands in your wallet as long as they can. Predatory company. Very unethical. I highly recommend avoiding this gym. Also the FTC will make it a requirement for companies to have a “click to cancel” button for their membership in April 2025.