Orangetheory Fitness

I have been going to Orange Theory since 2018. I love the workouts, the people and how I feel after a class! I have met some amazing friends who help me stay accountable! The staff is helpful and ready to assist with any questions. The front desk is welcoming and friendly from the moment you walk in even at 6 AM!! The instructors are upbeat, motivating and provide positive reinforcement throughout the class. I highly recommend OT to anyone looking to improve their fitness and have fun doing it!

I love this place! Incredible coaches/amazing vibe. Luke at the front desk has been coaching Mondays and I wish my schedule worked so I could have more classes with him! He’s amazing! I’ve been so happy incorporating this place into my routine and feel so much healthier for it. Thank you to everyone there who had made it a welcoming environment ❤️❤️❤️

I’ve been a member since 2018, but had to take a 3 year break throughout Covid when I had my son. I rejoined this past August, and can’t say enough wonderful things about this studio. I’ve been a member at a few different boutique fitness studios in Boston when I lived there, and Orange Theory Shrewsbury is by far my favorite spot. Throughout my years as a member, it’s always been extremely clean and very well run by management. Front desk staff are always friendly and personable, and the coaches are motivating and extremely professional. OTF Shrewsbury makes me feel my best self, and I can’t thank the entire crew enough 🧡. If you’re thinking about joining, go for it. It’s 💯 % worth every penny 💪🏻💪🏻💪🏻!

I always make sure to arrive on time to avoid not being able to attend a class. Staff have always been very friendly and the coaches try their best to be efficient but still remain full of energy for their classes. They have fun challenges year around that you can sign up for too ! The facility itself is very clean and organized.

Here’s a version formatted as a review: I had a trial class scheduled for 9:15 a.m., but the night before, I received a message from Coach Sarah stating I needed to arrive by 8:45 a.m. I live 30 minutes away, but I did my best and arrived at 8:53 a.m. Despite being only 8 minutes late, the front desk staff told me I couldn’t participate and needed to reschedule. This lack of flexibility and last-minute communication was extremely disappointing. It left me feeling disappointed and unwelcome, and I’ve decided not to consider joining this gym. Clearer communication and better customer service are definitely needed.