Club Pilates

I have enjoyed the classes and instructors but the membership requirements are not reasonable. You are required to sign up for 3 months of classes and you must cancel within 30 days. 8 classes a month costs $180 with a student discount but many of the classes book up quickly leaving you with little options. I tried to cancel my membership within 28 days and they said I’d have to pay for another month worth of classes. I would not recommend signing up with this company.

Had been thinking about looking into the benefits of Pilates and possibly adding it into my weekly workout regimen. Connected with Michaela at Club Pilates in Shrewsbury and am I glad I did. She got me lined up with an initial class which was awesome. Took my 2nd class last week, which was great too. Megan led both classes I took, and she was very helpful and so easy to follow. Studio is super welcoming, bright and immaculate. If you’re considering exploring Pilates, check Club Pilates Shrewsbury out, you won’t be disappointed!

The owner here is seriously gross, and no matter how many times I complain, it’s never enough. 1. After just a week of joining, I asked to quit the membership the next month because I thought it was within their policy, but they told me I had to stay for three months. It felt like I was being held hostage—super frustrating, but I had no choice but to keep going. 2. I got randomly charged $15, and when I asked the staff, they said it was a 'class cancellation fee.' But if you cancel at the front desk, even within 12 hours of the class, there shouldn't be any extra charge. Isn’t this just a way to take advantage of honest people? 3. After they rudely refused to let me into a class, I clearly said 'I’m never coming back' and asked for a refund and to cancel my membership, but they acted like they didn’t know and kept charging me. Isn’t this straight-up fraud?! After all that, they just told me 'that’s our policy.' They knew I was a foreigner with a language barrier but didn’t bother explaining things properly. They’re insincere and not helpful at all. I seriously wouldn’t recommend this place. To be fair, I’ve taken a few of Megan’s classes and had no issues with her, but the rest of the staff? Total scammers!

Called for several days straight trying to get a membership and got the voicemail, they dont respond to the texts, and occasionally will respond with unhelpful information via email. I got one call back from them at a time that was after I told them was a good time to call. I show up to the location and there is no one at the desk. I was told via email they have limited hours 9-12p mostly. However, Ive called several times during that time and still no answer and no follow up to emails or precious inquiries.

I had the pleasure of working out here this morning and am a raving fan: the studio is immaculately clean with all new equipment. The staff were warm and welcoming. Most importantly, I worked muscles and joints from new angles that will definitely complement my weight lifting and yoga practices. Cannot wait to go back!