Crunch Fitness - Lynn

I would like to receive a refund because I called them plenty of times and on different days, trying to cancel my account no one picked up the phone. The automatic voice system kept saying “I’m first in line” but over 20 minutes have passed for each call and no avail. I also received a huge bill from them, the “yearly bill” when I told them I already paid for it. Don’t go here very unprofessional. Although, this one guy, Dominican and tall is very nice. Forgot his name though.

The offer to clear all this mess up was made in front of the lynn policemen that were called on me! I’ll update if that happens!‼️I joined March 21st 2024 for a dollar! I quit before April 21st 2024! Told the youngman who signed me up that I quit asked if we were good and he said yes! Didn’t think about them until i opened a letter from a debt collector on Friday which says I owe 184.99 to Crunch Fitness! March, April, May, June, July, August…Okay that’s 5 months so why was my card charged 19 times? I’m not a member and I don’t owe them so why did crunch fitness sell my information to a debt collector? I’m not in the system because I’m not a member! The number that I took a picture of Friday to cancel since they insist that I’m still a member well no one answered that phone I called 8 times yesterday! I went back to the gym today to get a working number and some clarification on why they lied and charged me and they called the police on me! They were most kind! I’m frustrated that crunch gym would pull such a cheap move by stealing money and I should have called the police on them to report the theft of money I don’t owe them! The real reviews are not lying beware‼️

My go to gym since day one. Everyone is amazing here. People are helpful and nice to each other. Clean environment with amazing and friendly staff. Diego is an amazing person. Always happy to see him and talk to him. Overall the best gym.

Very disappointed with Crunch. My brother and I have been going to Crunch Fitness in Lynn for about 3 months now. We love the facility and staff and have been enjoying our time there. This evening we were having car issues so decided to ride our scooters to the gym. Upon arrival I asked one of the employees if I can leave my scooter inside of the building, out of the way of any foot traffic and was first told yes, no problem. My brother arrived with his scooter and placed it in the same place, again out of the way of any foot traffic. The employee that initially said we could leave them, took a phone call then told us that we actually couldn’t leave the scooters there and had to put them outside. Crunch Fitness Lynn does not have any outdoor bike racks or places to lock scooters or bikes. When I asked what we should do we were told “it what it is”. Needless to say we were very upset as they essentially told us to either leave the scooters outside unattended or simply leave the gym and not workout. I’d like to express my extreme frustration and let everyone know that Crunch Lynn is not commuter friendly.

If I could give them 0 stars, I would! DON'T GIVE THEM YOUR CARD INFORMATION! DON'T GIVE THEM YOU CARD INFORMATION! They will charge you more than they should. One month, they charged me $60 (my basic membership was $15.00). I canceled my membership in April 2024, and today, November 4, 2024, I received a paper saying that I have an overdue of $147.95. Why? I canceled my membership! Why are they still charging me? I have heard about this situation with other people as well. So, don't waste your time with Crunch. Also, the manager and front door workers cannot help you. They don't know anything. DON'T GIVE THEM YOUR CARD INFORMATION! DON'T GIVE THEM YOU CARD INFORMATION! DON'T GIVE THEM YOUR CARD INFORMATION! DON'T GIVE THEM YOU CARD INFORMATION!