Equinox Seaport

I’ve been coming here for 4 years and I love it so much. It’s like another home for me. It’s always clean. The staff is elite, from the front desk, to the maintenance crew, to the trainers. Everyone is so nice and polite! 🙏🏽🔥

Love this Equinox location! Manager is doing a fantastic service to members by keeping the club ventilated, clean, and I’m super grateful there are no TV’s at this location! Seaport retains the true Equinox brand experience. I’ve been a member in LA and NYC. Seaport is the nicest spa-gym vibes. My only suggestion is if they could offer more running, tabata, sculpt classes at 8am, 8:30am, and 9-10am M-Th. There are a lot of yoga and Pilates and all morning classes are at 6:30 & 7:15, but nothing after that until noon or evening. Need options for 8-9am. Overall, love the oasis of this location and the fact that there are no tv’s is why I’m joining.

Ok, it’s not flawless by any stretch of the imagination, but if ratings are comparative assessments of quality (or value), then this location deserves 5 stars. The design is impeccable, it’s never crowded, and the staff is generally very nice. The only major fail is the steam room, where the sound of the steam machine is so deafening that sitting there for more than a few minutes should be regarded as auditory torture. Other than that, no major complaints.

All staff members and trainers are amazing ! The gym is outdated . If you want high end top gym go to Life Fitness ! At seaport equinox I was not allowed to play my music while boxing and dancing on my own in the studio where there was nobody while a trainer played her music list just before me ! Every gym allows that in the studio ! No sauna no swimming pool no spa no hot tub ! This gym is not worth your money drive to Life time fitness Is top notch and you got everything you need in one building ! 4 floors of gym and luxury ! Lifetime fitness is 258 a month with access to all locations and 100 for your significant other !

For the price paid at Equinox, the service provided is quite disappointing. The equipment is fair, but the gym is very crowded at peak hours, still. The towels run low at times, and filling up drink bottles is difficult as their tap for the bottle is too close to the sink to actually fit a bottle in. There is only one drink filler that actually works to height. The front desk and concierge can be quite challenging to talk to, and for the price paid (> $200 / year), you are only allowed to bring in 2 guests for the entire year. They have no flexibility around this, and are similarly unaccommodating for other requests. Jack Massari used to manage my account and was a fantastic go-to point of contact for any concerns. Since his departure from EQX, getting anything sorted has been exceedingly difficult and EQX is resistant to making any accommodations. Essentially, for a premium price paid, you are not being treated like a valued customer. Similar to budget airlines, it feels like you are still having to pay for every minimal addition of service.