Equinox Dartmouth

If you are considering coming to this location, please read these reviews and strongly reconsider. I have been a member here since pre-COVID, and the culture and overall cleanliness make this location feel like a low-tier gym. The male room has continued to smell malodorous (as noted by other reviews) with a cadre of regular creeps sleuthing between the sauna and steam room. I attempted to file a complaint about patrons walking around *barefoot* in the weights and stretching area. According to the desk staff, this is permitted in their policy, despite being labeled “gross.” I will not pay >$200 / mo to see people walking around the gym barefoot. What has happened to the quality of this gym? My goodness.

It’s an alright gym but definitely not worth the price tag (which goes up year after year). Facilities seem to be getting more and more packed every year too. The personal trainers are awful - constantly having their clients bang medicine balls all over the gym with no respect for gym etiquette, always in your face with the annoying “how many more sets do you have left?” followed by waiting right next to you while you finish up with the equipment. I will be taking my business to the Lifetime at the Pru as soon as it opens

This is maybe not specific to this location, but in general. I am about to visit and was told Equinox doesn’t do day passes, even paid ones. While I understand it’s a pretentious club, and that you want to make sure the members get the best benefits, that’s about the most ridiculous thing I’ve ever heard. I would even pay to visit, but because I don’t live near an Equinox, I can’t even check it out? Big loss on the management’s, probably corporate’s part.

I have visited several Equinox locations and intermittently come to this one. The group fitness options here are excellent. The trainers don’t just focus on form adjustments or injury accommodations—they also share interesting insights during casual conversations.

Attempted to Cancel at least 10 different times with 20 different people; and none of their systems seem to be synced up. They kept billing me after I cancelled, demanded private information about my exact relocation address (needed to see copies of utility bills / leases to cancel membership), placed me in collections AFTER they told me they cancelled my membership; this place is an absolute nightmare. Stay away.