Planet Fitness

I am visiting Indiana for work and getting my workout at Planet Fitness in the mornings. Every time when I walk in, I am getting greeting smiling face from front desk staff. That makes me feel great and welcomed. Thanks Kyra, Jacob and Ali for making me feel welcomed and being so friendly. I appreciate your energy.

Was happy when I got to my tanning bed to see that it was a new one!! (I really only have my membership for the perks of the tanning)!! But I will say that I wish this location has the same digital equipment as the Kentucky Ave's 30 min workout station does. It displays what area your working on and how to stretch before hand, also it counts your reps.

Had a membership at this PF for 1 year exact. It was my first ever gym I went to and I had a great experience. Got to know some of the staff that were all great people and the gym had everything you needed to meet your goals. I gained a lot from going here but decided to look into another gym. I will miss this gym a lot and the memories I had but I’d recommend it to anyone that is looking into getting into the gym.

They talk about providing a "stellar customer experience," yet they remain quiet about Derek's death. The negligence of not checking - let alone cleaning - their equipment in between use shows they do not care about their customers. This is a lack hygiene and can cause customers to potentially share and contract illnesses (especially when using equipment like a tanning bed). This also shows negligence, as a dead body rotted in the building for three days and not once did an employee check the area. If an employee checked the area (to do their daily cleaning duties), this would have been noticed. Employees also are negligent by not checking the tanning logs and/or showing police security footage or access to the entire area. This PF and its staff do not care about you. Youre just money to them.

The club requires 7 day notice to prevent future charges. They claim it is “pending”. Anyone who has worked accounts knows that a pending charge can be cancelled, or a refund can be issued. PF refuses to do either. It is a crappy move. On top of this, I do not feel safe at this club. I will never use my membership during the final month that they force me to pay. They didn’t notice a DB for 3 days, which shows they do not adequately clean their club. Do the right thing and refund my account. I don’t appreciate paying for services I will not use.