LA FITNESS

Disgusting. This gym has gone further and further from anything I would consider as a gym much-less a place to call home. The staff, has done without a doubt their best and corporate has left them to take the complaints of the members with no resolutions. We’ll start from the top. Dirty. The gym is just dirty. From the entrance to the locker room, you can smell the mildew in the carpet. The men’s locker room sink area looks like one of those rooms you pay to take your anger out with a baseball bat. The sauna door has been broke for months with all the heat escaping through the broken portions, members wet paper towels and stuff it like a paper art project to keep the heat in. Showers? Make sure you have proper foot attire at all times. The upstairs is where 95% of the gym is located. I haven’t seen a tour given upstairs since Luke left as GM and it’s apparent as to why. I would lose every sale if I showed people this catastrophe. Ever. Single. Bench. Is. Broke. Not one is bolted to the ground. The support arms cave in once you lift the bar off the rack that might as well end in a rotator cuff injury. Not one barbell is straight or has clips to follow. There hasn’t been a D grip for the cable in probably 5 months. If and when you were able to find one, good luck finding a clip to attach to the cable. To the same cable that the wire is so frayed, it cuts your hand open trying to attach it in the first place. If you’re able to find a rope, make sure to take a picture because it won’t be seen again for some time. The beige ones that are found are so beyond broken down and worn out, you might as well attach a cucumber to the cable. Then you have the weight area. 5lbs-45lbs, you better call Carmen San Diego or Dora the Explorer to find the set because they’re scattered across the entire gym, upstairs and down. Then you go from 55-125. The support brackets that hold them on the actual stand have been broke for well over a year. Just a matter of time before someone smashes their hand or the entire frame breaks hurting someone. The plates for the weight bars, well if my dog needed a chew toy that’s where I’d find one. Every plate is from 5-45 is cracked, chipped, or in some broke. The tanning beds, if they’re working, make sure you don’t melt your face because the lightbulbs burned through the acrylic to where there is physical holes. If they’re functioning at all, or clean, then there’s one left to use. But be assured, pay $45 a month or $499 for two years and be locked into the dump of the north. The front desk staff and maintenance staff have worked diligently to clean, maintain and fix what can be with what they got. That’s who should get 5 stars. You can only put so much lipstick on a pig with trying to make it beautiful. They’re trying their best. Corporate is the problem. They have had work orders for months which won’t be filled. They have had orders for new equipment which haven’t been filled. Norridge is the one of if not the busiest Chicagoland XSport, also marked as a premier location. The only thing that is premier about this location is watching people fight in the parking lot over a spot, which is nonexistent from 4-10.

I am disappointed that I paid for the use of the pool and it is always closed. Plus, the personnel doesn't greet customers. They need to work on customer service skills. They hire too many kids .

XSport Gym in Norridge has been disappointing. The hygiene standards are subpar, with broken machines persisting despite repeated reports to the front desk. The tanning beds remain unrepaired for a while, and the night shift staff seem disinterested, often citing system issues and playing loud music, which can be disruptive. Additionally, during peak hours, the gym gets excessively crowded, surpassing its capacity, and there's a noticeable presence of underage visitors wearing pajamas and causing disturbances. Improvement in cleanliness, machine maintenance, staff responsiveness, and crowd control is necessary for a more positive gym experience.

It's definitely going down hill, I just came for a workout after taking a 4 month break. I've had a membership on and off for 15 years, 10 at this location. You can't watch anything because they have no money to pay direct tv. This smells like hell, honestly your better off working out at planet fitness. I just came because I took over a year membership from my lazy teenage son, but this place used to have more staff and towel service and was much cleaner in years past. I saw nobody cleaning machines and it's not worth getting sick working out here or some thing annoying like athletes foot. If you like the funky smell of dirty socks, well this might be a good gym for you.

Very very filthy. Read more reviews, they all say the same thing but I wouldn't blame the staff because 3 people can't keep up with cleaning a regularly packed gym. Lots of things in the gym are broken but most notably the showers are disgusting. I've swam in the Chicago river and I felt cleaner doing that than using the showers here. Fr, it's bad. There's maybe 3 working showers in the men's locker room. Don't blame the employees, blame management.