Planet Fitness

Went there with my son for first time. He told me the mens room/locker room has been in renovation process for months and is still not finished. Men have to pee outside in the cold, no lockers, no showers. We should pay 1/2 price until repairs are finished. Also, no massage chairs available. Lame ass Planet Fitness Cicero location. When will men's restroom renovation be completed? Does anyone know?

I’ve been a member of this specific PF since August 2013 and workout here regularly! I’m not one to complain but this facility is getting more and more out of control every year since they’ve allowed teenage kids to hang out here FREE all summer! The locker room is tagged in gang graffiti and the kids are openly hanging out Vaping and smoking weed in the LOCKER ROOMS… please get a handle on this I understand kids need somewhere to be productive however they need to be supervised as well.

This gym is closer to me and always prefer to go here but like every other reviews the bathroom has been in renovations for months like bro how long does it take to renovate a bathroom? I gotta go all the way to forest park cause they got better mens locker room. Taking longer just like how Chicago takes forever to fix the damn roads but a restroom instead.

Customer service is for the most part really good. The area where the equipment is is usually also well kept in regards of cleaning. However, the lockers area and particularly the showers are not being taken care of. The showers and their curtains look like they haven't been cleaned in years. Some look like vegetation is starting to grow there. I wish they paid a little more attention to this.

I’m extremely disappointed with this gym’s management and maintenance. The men’s locker room has been under renovation for months, which was already inconvenient, and once it was finally ready, they redirected all the women to use it while they began renovating the women's locker room! Now men are once again without locker room facilities. On top of that, the equipment is always broken, with little urgency to repair it. To make matters worse, the stretching area, which was already small, is now even more cramped because they decided to put two vending machines right in the middle of it—talk about poor planning. There was a shooting that took place in their locker rooms and no members were notified about the incident to address safety and let their members know about the incident. After I voiced my complaints, instead of addressing the issues, they contacted me saying they would cancel my membership because they felt I ‘wasn’t a good fit for their gym" after I wrote my review To add insult to injury, the general manager, Ivan, went as far as to forge my signature on a cancelation form saying that I had requested the cancellation. (Highly unethical and illegal). I reached out to the franchise customer support line and they basically did not do anything or give me any update on any of my concerns saying because its privately owned they couldnt do anything even with the forged signature. I can’t believe the level of dishonesty and illegal practices going on here. I would not recommend this gym to anyone looking for a well-maintained, professionally managed facility. Save your money and go to literally any other gym. UPDATE: 11/23/2024 The franchise has still not reached back out to me regarding their employee illegally forging my signature and canceling me because of my review. THEY DO NOT CARE ABOUT THEIR MEMBERS. STAY AWAY FROM THIS GYMS ILLEGAL AND UNETHICAL PRACTICES. Update 12/10/2024: planet fitness's franchise customer support has sided with their regional manager and stated "they believe the signature was not forged". I have reached out to the illinois office of attorney General fraud department to report the illegal practices this gym and its franchise has committed against me. Ivan continues to still work at the gym so be careful doing buisness with this gym. They will sign you up and screw you over if they had any chance. Especially with their unethical practices. Update 1/4/2025: Franchise has given me an update that was unsatisfactory. They said they stand behind the gyms decision to cancel me because "the nature of my conversation with the GM". What are they talking about i have no idea. They seem to all be quiet and sweep everything under the rug to let time pass because they know they can get away with it. The GM Ivan forging my signature to cancel and then with the continues lies from this gym is outright wrong. I have never delt with a buisness that cares less about their members. What a shame. Trust me when I tell you if you are looking for a gym around the area which there is a few... this is not the gym to go to. Read all their recent reviews. All terrible and all things I've brought up in my previous review. Suprise, suprise when you don't listen to your members then cancel them for trying to improve the gym, then a general manager literally forging peoples signature on a legal document it doesn't suprise me all the recent negative reviews. Next steps... I'll be reaching out to the cicero department of health to address health and wellness related concerns as well. By the way... a friend of mine that uses that location says now their drinking fountain does not work. One thing after another. PF of Cicero is the biggest JOKE