LA Fitness

I thought this gym was finally getting better but new management is actually worse. Weights are all over the place as seen in this photo. Manager is very disrespectful in his response to member complaints. This is the worse gym in all the locations I’ve visited. Some staff are personable but others are completely rude. This out weighs any good. It’s such a shame how different this location is in comparison to other locations.

I started going to this gym because of the convince to my house and child’s school, but I have to say this gym is just GROSS!!! I mean from the bathroom to the workout floor. The sauna is absolutely DISGUSTING!!! I pay almost $100 a month in membership fees and this is just not okay. One of the things I pay for is “kids club” the kids club is rarely open despite having people pay for it monthly. They have a new manager name Cam but I don’t think he’s doing a good job. Nothing has improved with this club in fact it has gotten worse. The gym needs more staff and a complete cleaning and sanitation. It’s always the clubs that have more “Black” members that have such low regard to sanitation and community. They need to do better. Especially with the kids club because lack of staffing has ALWAYS been a problem.

Does this look like a gym you’d want to workout? This gym is simply nasty. Pictures taken at opening so there’s no reason trash cans should be overflowing.

Based on the number of members this is probably the busiest location in Metro Atlanta; however, it's the worst maintained location. The amenities are always broken and the locker rooms are not cleaned often. Management seems to be of little concern.

I started going to this gym in April 2024 and recently froze my membership. The primary reason? They do not care about families here. I homeschool my kids and starting our day with a workout was crucial to our daily routine. I was paying an extra $30/month for the childcare and for the past few months it’s rarely open. Before that, it was never ever clean. Sticky surfaces and floors. Smudged windows. Peeling paint and drywall. Leaking ceilings. You name it!!! Completely neglected! The babysitter at that time was phenomenal, but they didn’t value her and treated her badly (yes right in front of the parents). In those eight months there’s been four different managers and no improvement to the facility. The equipment is old and rusted. Dust everywhere. Weights never on the racks! Bathrooms just yuck! Sanitizing wipes never available. I seriously don’t understand how this location is still open. It’s a disgrace to the brand’s reputation. They don’t even greet you when you walk in! You would think the staff is being held against their will because everyone always has an attitude and takes legitimate safety concerns and complaints personally. I tried my best to be patient and give the new managers time to implement positive changes but it’s no use. I hope the new manager Cam and the janitorial lead Tasha sees these reviews and for once take action to change things. I’m willing to resume my membership if they can start to do their jobs and get the place under control. I shouldn’t have to drive 20 mins to a different facility for basic accommodations and considerations. It’s so sad and unfortunate. Also watch out for Chris in sales. I was enrolled in a membership that wasn’t what he advertised to me. Found out when I tried working out in another state. I ended up canceling it and started over at that different club. Consequently I had to pay the initiation fee twice because Chris lied about what he sold me. Thankfully that new rep set me with an even better deal as a courtesy for the inconveniences caused by camp creek!