LA Fitness

I like the remodeled gym, I have been a member since before that occurred. The new manager and staff are for the most part friendly. It definitely gets crowded on some evenings. The gym needs to improve on some things. Add back the flat machine bench press. Buy two more stair masters and fix the two that are always broken. This entire year it has been a miracle if three or more of the four work! Why does it take months to fix? These are very popular as they give you the best cardio workout. Turn them to face the wall so it is not uncomfortable looking at each other in the mirror. Replace the old bacteria ridden triceps ropes. Use a vacuum to sweep up the dirt and hair under each machine where the mop does not reach. Crack down on the alpha males that insist on letting their weights crash down, it's very annoying and not good for the equipment? Fix the broken wood piece in the men's sauna before someone gets cut on it. Clean the urinal drains under the splash pads, one was out of place the other week and the drain was brown! No wonder they smell. It's been about a month and the two stair masters are still broken and now a 3rd seems to be breaking down.

The general manager Craig was such a nice guy. He really helped me out so much. I think I’m gonna make this gym my home. I’m gonna try it out first, but one thing that I’ve noticed is it is not overcrowded like any of the other gyms in the area and that is a plus.

Met Craig the general manager had a great experience. He’s a really nice guy. Jim looks amazing very clean and it’s not packed like many other gems. I’ve tried in the area.

I walked into LA Fitness to check out the facility and see if it would be a good fit for me. However, within just a few minutes of entering the building, my experience was ruined by the rude and hostile attitude of the employee behind the counter, Lindsay. From the moment I approached the desk, she made me feel unwelcome with her dismissive tone and unprofessional demeanor. When I asked a simple question about the gym, she responded with visible annoyance, as if I was wasting her time. Her attitude was so condescending that I couldn’t believe this was how LA Fitness treats potential new members. I came in excited to explore a new gym, but instead, I was met with hostility and a complete lack of customer service. Lindsay’s behavior was so off-putting that I walked right back out the door and decided I’d rather work out at home than deal with rude employees like her. If this is the first impression LA Fitness wants to give potential members, it’s a hard pass for me. There are plenty of other gyms that value their customers and provide a welcoming environment. I’ll be taking my business elsewhere.

Craig was super helpful with the sign up process and was understanding with me and my boyfriend’s situation. Everything is super clean and is never super crowded. Everyone was welcoming and nice every time that I have been. If you’re looking for a laidback gym to go to, I recommend this LA fitness!