YouFit Gyms

Disappointing Experience with New Management at YouFit I’ve been a regular at YouFit for several months, always sticking to the same routine and using the same equipment without any issues. However, my recent experience with the new manager at the location has left me feeling both confused and offended. On my latest visit, I was told that I could no longer use the spot I had been working out in for months. While I understand that if there’s a trainer working with someone, I need to step aside, on this particular day, no one was training in the area. Yet, the manager approached me very rudely and unprofessionally, insisting I couldn’t work out there anymore. When I asked for clarification or her name, she refused to provide it, which only added to the frustration. I have videos that clearly show the situation, and it’s evident I wasn’t in anyone’s way. Her behavior was completely unnecessary, and I felt disrespected by her tone and accusations. Because of this incident, I decided to cancel my membership. It’s disappointing to see that a gym I’ve supported for months would treat its members so poorly. I hope YouFit takes steps to ensure its staff are better trained in customer service and professionalism.

Very clean gym, but please keep your eyes on needed maintenance on a few pieces of the equipment. A couple of other members were talking about treadmills, rowing machines, and a couple of weldings cracked. The best employee is the happy lady mopping and cleaning everything.

Unfortunately, the management is a complete disorder, no staff cares to help, very unprofessional. Claudina not only informed me wrong about the personal trainer, but also when I message her for assistance, she just kept ignoring. Be careful trusting the staff that will register you into this gym. However, I have to say that Dayron is very nice, always trying to help, and an amazing personal trainer.

Very disappointed with the management. I used to go to this gym, so I recommended my mom to start going. Claudina misinformed my mother about the Personal Trainer plan. Alex was the person who informed my mom she had to pay the personal trainer for 6 months. My mom messaged Claudina asking for assistance, and she purposely ignored my mother. This place has shown uneducated, unprofessional, uncaring, disorganized staff. I’m glad I cancelled my membership, I definitely don’t recommend this gym!

I absolutely love this gym! The staff is incredibly kind and welcoming. I'm always greeted with a smile by Lea at the door, and the cleaning staff are equally friendly. The gym is always spotless and never overcrowded, making my workouts enjoyable and stress-free. I highly recommend this gym—I'm constantly bringing my friends as guests, and they always leave impressed and eager to return!