Crunch Fitness - Deltona

Let me preface this by saying the gym itself is decent, with a good amount of equipment and lots of sprays to clean the equipment. I am leaving a 1 star because of 1 staff member, which appears to work often in this location. This employee is the one with curly brown hair with blonde tips, and light eyes. She has a nasty attitude, and does not do her job correctly. My first time at the gym was on Friday. She was working the desk. She had me fill out a waiver form. She did not explain to me that each time I would come to the gym, separate from scanning my bar code, I would need to check in with an iPad system. Today, I went, and she stopped me saying I needed to check in. I asked why that was asked of me, and instead of politely and briefly explaining the reasoning, she grabbed the stand with a paper that explained why it was required and placed it in front of her so I could read it. I recommend for that employee to receive customer service training, because I have 4 plus years of customer service, and I have never treated a customer like that. Also, this is the only Crunch location that requires a double check in. I have gone to Crunch locations in GA, and other cities in FL and this is not a requirement. Do better.

Gym is good enough for a commercial big box gym. The only issue I have is the broken deadlift platform, seems like a lawsuit waiting to happen from someone hurting themselves on an uneven surface around weights..... That and now it's the new year and the gym is flooded right now.

Was going to get a 3 day pass, to show my son weight lifting. If he likes it, I was planning to get 1 more membership. For both me and my wife. I am not a member, my wife is. Unfortunately, I was told I am not eligible for a 3 day pass. FYI, lots of gotcha on 3 day pass.

Love this gym. I used to go to Planet Fitness but switched to Crunch. It has that real gym feeling. The free weights and squat racks hit different than the Smith machines do.

Omg I hate this gym it's like working out in a damn small box. All that strength and training equipment but no room to use any of it, makes no sense. It's so mid smh should've never signed up for this, top 5 worst mistake I've made all 2024.Trainers are rude as hell just hog all the space purposely,don't give a damn about others working out as well, a couple of trainers have made me feel some type of way for real, really had to catch myself. I dread having to work out now, I used to love it. Only reason I'm going is because I'm paying, but as soon as I get the opportunity to cancel I'm out!