Crunch Fitness - Cutler Bay

Crunch Fitness in Cutler Bay is a great gym with lots of equipment, a good amount of space, and plenty of parking. It's a nice place to work out, but there are a few small things that could be better. Things I liked: - There are tons of machines and equipment, so you have lots of options for your workouts. - The gym is big enough to give everyone room to move around comfortably. -Parking is easy, which makes getting in and out quick and stress-free. Things I don't like: - Some machines, especially the cable machines, are often broken, so it would be great if they fixed them faster. - Dumbbells are usually scattered everywhere, so it can be tricky to find the ones you need. - The gym is busy most of the time, even early in the morning at 6 a.m., which can make it harder to get your workout done quickly. Overall, it's a solid gym with a lot to offer, and with a little improvement, it could be even better.

Unfortunately after so many years, since this place was 24 Hour Fitness, we’ve had ro close our membership. The customer service is lacking. The management team has left much to desire. It’s disappointing when trying to express concerns, as a member you are not heard. Management staff talks over you with an aggressive demeanor not allowing a conversation. “Get out of my face” attitude. This place used to have great energy, amazing staff. Management and cleanliness was top notch . Classes were enjoyable. It is sad to see it in decline. Today was our last day.

Gym is fine if you have a trainer. Trainer will help secure machines for your workout. But if you don't have a trainer good luck with how overcrowded it gets and waiting lines for a machine. I think it's ridiculous that the only way a membership can be canceled is in person. If you live out of state or country, they don't care, you have to send someone on your behalf to the gym to cancel the membership for you in person.

From the first time I entered I thought that I would never make a mistake in choosing this gym. Tremendous attention from their coaches, the classes are phenomenal, active and the atmosphere super hyper and emotional. With good equipment and everything that is needed, I invite you to the crunch class and you will see what I am talking about. Valeria, Dominic, Kelsy, Dilmarys and others of them are awesome coaches. Working together with the coaches is a wonderful and intense experience, but participating in the crossfit classes with them is even more intense and you feel like part of a family, because Crunch is a great family every day.

I want to cancel it’s always overcrowded maybe put a crowd meter? . Staff themselves don’t know proper gym etiquette, will interfere your workout for a ‘ survey’ just to ask you to train you. I have had a trainer tell me not to use a machine because he was going to use to after finishing his current sets???