Crunch Fitness - Coral Ridge

This place is terrible. On January 26th after finishing my tanning session I realized there was blood all over the tanning booth, which is absolutely disgusting and unacceptable (see pictures). This is a serious biohazard and shows a complete lack of cleaning. Tanning booths should be thoroughly sanitized after each use, but it’s clear that this is not happening here. On a side note, the gym is extremely overcrowded, and there’s always a wait for equipment. They just celebrated 3 million members which is great for the owners $$ but not for the members themselves. There were also ongoing issues with the sewer lines recently, making the gym smell like it was overflowing for weeks. Just simply disgusting. The staff at the front desk are not attentive, they are usually busy chatting among themselves, and you have to interrupt them just to ask for anything, like access to the tanning, the massage chair, or simply refilling the cleaning wipes. I strongly recommend management to start managing this place and owners to rethink their business strategy.

Absolutely love this gym! They've got everything that you could possibly need from a Smith machine to a hack squat to free weights hiit training area and even a hot tub. Honestly, just wish I didn't have to move away. Otherwise I'd be staying here

This place is scamming people!!!!!! I was very happy to start at this gym but quickly found out that the business is ran very unethically. These people are taking advantage of me. After I cancelled my membership, they continue to charge me PT sessions. I bought individual PT sessions which they told me they didn’t usually do, but that they would accommodate me. Once I was working with a trainer, I realized it wasn’t for me. I told Maria I would check in to use my last session in a month. Crunch continued to charge me for PT sessions under the pretense that I had signed a contract. Even though the first time they made me sign it and then told me not to worry about it. After I told them I didn’t not authorize any more charges, and I cancelled my account and paid for my last month, they continued to charge me for PT sessions. At this point, it seems malicious. I have called my bank to dispute charges and Crunch charged me again. My bank said that at this point it is stealing. These people don’t care about their clients. I asked to speak to the PR manager Henry and was told he would contact me but he never did. I had to call the gym so many times before he finally answered. I do not like the way I was treated. I have asked to speak to Henry and Sean’s supervisor and nobody can provide that information. This seems very strange and illegal. I have the right as a consumer to speak to their supervisor. On top of all of that, the bathrooms are often broken. The men’s sauna is always out of order. This place is a huge disappointment. I am writing this review in hopes that a supervisor will contact me and get me in touch with the person on top.

I recently joined this gym and I couldn't be happier with my decision! The facility is always clean and well-maintained, and the equipment is top-notch. The staff is incredibly friendly and knowledgeable, always ready to help with any questions or to offer encouragement. The variety of classes available is fantastic, catering to all fitness levels and interests. I've seen great improvements in my fitness and overall well-being since joining. Highly recommend this gym to anyone looking to improve their health in a supportive and motivating environment! Daniel is an amazing employee!

The gym will be opening very soon, I'm told. I have signed up a while again and will be a regular, as I am a Coral Springs resident. I'm looking forward to meeting the whole staff there and making new friends. Since I do a lot of traveling in the US I will be using Crunch gyms across America.