The HITFIT Gym

I’m loving this gym! I like not having to worry about programming. I like how the workouts are short but intense. I can get in and out of the gym quick because no one is ever on the equipment I need! I like how I can see the correct form for all the movements without a trainer just by watching the videos that are playing. I also like the lighting in the gym; it’s bright enough to workout but dim enough that I can have no makeup on and not shave and no one can tell.😁 I also like how no one can see inside the gym from the parking lot in case I’m the only one there in the evening. It makes me feel more safe.

It's such an honor to discover a wonderful gem of a gym unlike any of the others. The Hit Fit stands by presenting a total invigorating workout. I recommend this workout for anyone looking to advance or increase skills. This 35 minute workout can be for the trained individual or even adjusted for beginners so it's a complete WIN to have the opportunity to sweat here. Anyone who trains in martial arts, boxing can see that the workout compliments their training. My favorite part are the trainers who are extremely helpful and detailed. Christina and Seth you both are amazing! I recommend this gym above all the others. You are looking at high intensity interval training, cardio, weights, kickboxing, boxing, mat work, e.t.c. The combination of workouts keep it interesting everyday. I just cannot get enough!

I initially signed up for what I believed was a 16-week challenge membership, paying $662 upfront for two participants. However, this experience has been marred by confusing policies and communication issues. Pros: Excellent, friendly staff Clean facilities Cons: Misleading membership terms Poor cancellation process Issues with third-party payment company (NAC) After moving to SC in February, I cancelled my membership in person at the gym when I came back to Florida in March, I even received an email confirming the cancellation from HIT FIT. However, after after a charge on my credit card in April, I called the gym to inquire about billing. They referred me to Chris, the employee I originally signed up for my 16 week challenge. Chris then told me to call NAC, which I had no idea who they were. After many attempts with NAC to resolve the cancellation, I was recently sent to collections for an additional $662 per account, totaling over $1200. The owner, Marissa, recently contacted me regarding my initial 1 star review. She was professional and attempted to address my concerns, informing me that HIT FIT has ended their contract with NAC (National Acceptance Company), the third-party company handling memberships. While I appreciate the quality of the gym and its staff, I have several ongoing concerns: Unclear membership terms: I unknowingly committed to a yearly contract instead of the 16-week challenge I thought I signed up for. A representative from NAC, who introduced himself as a HIT FIT employee, told me I could cancel anytime for any reason. This proved to be misleading and added to the confusion about the actual terms of the membership. Inadequate cancellation process: Staff failed to inform me that I needed to contact NAC directly to cancel my membership. Issues with third-party company: NAC made cancellations extremely difficult, with most communication limited to email and rarely available phone support. In the end, I had to pay $278 to resolve the issue, which covered the month of April and a $50 cancellation fee for both accounts. While this was significantly less than the $1200+ collections initially demanded, it was still an unexpected expense. I believe HIT FIT of Clermont should take responsibility for overseeing their partnerships, ensuring clear communication with customers about membership terms and cancellation procedures, and addressing the misrepresentation of NAC employees as HIT FIT staff. While I cannot recommend this gym due to these issues, I hope they will improve their business practices to match the quality of their facility and staff. Word of advice to potential members: Do your research and always read the fine print before signing up for any gym membership, especially when third-party companies are involved in managing memberships.

Great Gym! The staff are very friendly. I love that there's no guessing on what to do and you are in and out in 45 minutes. Good music and good variety with workout. I highly recommend it to everyone.

I’ve been a member at HitFit for 7 plus years and will remain. I frequent the Clermont location but also attend Winter Garden on occasion. Seth (Clermont) is a phenomenal trainer with many years of experience and expertise to help push me during my workouts. No class times and daily workout changes make it a no brainer when you show up and just have to work💪🏼