Heritage Victor Valley Medical Group: High Desert

I can’t say enough good things about Dr Pagler. She is truly amazing! Thanks to her care, I’m healthier now than I’ve ever been. She listens attentively to my concerns, monitors them closely, and takes action to resolve them. It’s incredibly rare to find a doctor this thorough and compassionate, especially in the High Desert. I feel so fortunate to have found her. The only hesitation I have in writing such a glowing review is the fear that everyone will want to see her, making it harder to get an appointment! But honestly, she deserves the recognition for the incredible work she does.

Dr. Pagler is very caring and concerned about my health. She spends all the time needed to ensure I am well taken care of. Also, she is a very nice person who is easy to interact with

I would give Dr. Nguyen zero stars if I could. Absolutely UNPROFESSIONAL. I made an appt. 2 weeks ago, put in requested time off from my job to attend my appt. only for his office to call me last minute and tell me he couldn't make it "due to weather". We get a half a piece of snow and all of the sudden it's too dangerous to travel through the Pass... to go to WORK?? Meanwhile, thousands still traveled the Pass unscathed, including my husband. Then, to make matters worse they offered a phone appt. I took it, w/ the understanding that the Dr would be able to help me w/ my meds since they have lapsed. Does he call?? Nope. So, not only does he not feel like going to work and creates a false narrative to "excuse himself" from work, but then he doesn't have the decency to honor the phone appt. I ended up filing a formal grievance for his unprofessionalism, but that won't help me w/ me needing my medications. How do these doctors not understand that by them calling in bc they don't feel like going to work, their careless actions have a profound and negative effect on people's lives? I might just be another patient to them, but this is my LIFE they are playing w/. Needless to say, I don't recommend his services bc, at any given time, there will be a day that he doesn't feel like going to work... and then what? 🚫👎🏽🚫👎🏽

She was great. I love this place and the staff and dr and her are absolutely amazing. I highly recommend this place. They actually listen to you here. It’s really amazing instead of just prescribing shit you don’t need. This place helps you after listening to your needs and concerns.

Been very happy with the care and help given at Heritage Victor Valley. Has really improved since the renovations and expansion has reached this point. I am always treated with kindness and great courtesy. Brent North and his immediate staff are just the best. Appreciate them so much.