City Sports Club

Do not come to this gym if you are trying to use the advertised 3 day pass to try the gym. I wanted to check out the gym before committing to a 2 month membership, but the worker named Marion or Marlon did not give me the option. It practically seemed that I had no other choice than signing up, so I left. It looks like in other reviews it has happened to other people, so I should have read them in advance. I don’t know why they offer this option if they are not going to let people use it.

The management is actually nice and try to help you with the best they can. The best part is they got all the machines that one usually needs. If anything is broken, they fix it within few weeks. There’s ALWAYS at least one cleaning staff working there. So yes the gym is clean! And it’s basically chain of LA fitness so you get access to all city sports in the bay area, which i really used a lot and LA fitness across the country.

OMG I am so appalled and let down by the management at this facility. They failed to inform anyone that the pool would be closed from the 13th to the 17th for maintenance. I only found out that the pool was closed When I arrived there to use it. I was also stunned and very disgusted by what I saw in the pool. They have set up dirty contractors scaffolding in the pool, it's actually sitting in the water. I hope to God that they drain and sanitize the pool after they're done with the work on the ceiling. Furthermore I called and asked to speak to a manager and when I explained that the only reason I go-to the gym was to use the pool he pretty much told me that there was nothing he could do. He did not try to make me feel whole or treat me like a paying member he just fobbed me off by saying that there was nothing he could do. I have attached a picture of the contractors scaffold that's currently in the water.

To be honest I don’t even know where to start with this review, there’s so many things wrong with this gym. I used to be a member years ago and canceled my membership because it was too crowded, but I decided to try it out again and come as a guest since my friends are members at this gym. For starters, the gym is insanely crowded at all times. It’s also not maintained at all and a lot of the machines are out of order periodically. The machines are also all ancient and all ripped up, some of them have stickers on them because you can no longer see the numbers on the weights… The staff are also incredibly unfriendly and all have attitudes, especially when you have any questions other than “where do I sign up?”… To top everything off, I have been getting harassed with calls and non stop voicemails over the last month asking when I want to come in and sign up. I asked them to stop calling me twice and have received 6 calls since asking the second time… I get you guys are trying to get more members (probably not a good idea since the gym is already insanely crowded as it is) but harassing potential customers with calls is making me want to sign up for this gym even less 🤦🏼‍♀️ Save your troubles and sign up for Crunch Fitness instead! Their gyms are so much cleaner, the machines are all working/in good condition, and all the staff are very nice.

This gym is my go to. I recently signed up after talking with Anant, one of the general managers at the gym. He was one of the most courteous people Ive had the pleasure to work with in this space. Most gyms, because i still need work, make me feel anxious and super uncomfortable. Anant reassured that this place would be different, and it absolutely is. Ive been now coming for about a month, and i'm happier here than I have been at any other facilities. and im getting healthier! Thank you you for making this space a place I want to be, rather than a place i feel forced to go!