City Sports Club

Richmond City Sports - I/27/25 - if I could give this place a zero I would! Since Thanksgiving of 2024, we have dealt with freezing water in the swimming pool. We have not been able to swim because it’s entirely freezing to the point where your heart can stop. Upper management could care less, because they have let this drag on and they know it is no place else for us to go. New people looking for a Gym to go to, this is NOT the one. After a years time, this gym is still dealing with 🪳 ROACHES, poop 💩 in the pool, no paper towels or toilet paper! Just disgusting and ridiculous.

POOP and ROACHES Again! 9/5/2024 - went to City Sports in Richmond today only to see diaper filling and poop in the pool! So of course this is at 5 AM in the morning. Had to turn around and go back home. The British swim people are awful and never insist their clients wear the correct swim diapers and make sure the pool is clean from poop before they leave. This is so disgusting and happens far too often this has been like the fifth time in a year. So disgusting! Next after 3 1/2 long months, there are still ROACHES in the men and women’s shower areas. They keep hiring nonprofessional people and it’s just not working. You can’t use raid roach spray and think the roaches will be gone because they won’t! They just come right back in a couple of hours. The person City Sports hired, has supposedly been there 3 times and no positive results. Enough is enough and it’s time they shut down the gym, and fumigate the place correctly in order to get rid of the ROACHES! Worst place ever, wish we had somewhere else to go. 7/30/24 Richmond City Sports - And still the ROACHES rise! After shutting down the pool for an hour again on 7/18/24, there are as many ROACHES as ever! Stop hiring your friends and hire a real professional company to do what is necessary. Enough is enough! 7/15/24 Richmond City Sports - ROACHES straight out of Richmond City Sports! I’m told it takes 2 weeks before the ROACHES 🪳 are gone! Don’t believe that, but I guess we have to wait and see. Problem is, after the exterminator came, I haven’t seen not one DEAD ROACH! So who’s kidding who? Smh, truly disgusting and disappointing to constantly see ROACHES everywhere every day! 7/11/24 Richmond City Sports - Still ROACHES! I was told an exterminator came yesterday between 5 to 6 am, and there are still ROACHES! Please consider using a PR0FESSIONAL exterminator company! Not someone who obviously 🙄 doesn’t know what they are doing! Richmond, City Sports, should be closed down for two days, and the place should be fumigated professionally. In the locker rooms and both men and women shower areas. How long are you going to play this game? I have pictures. ROACHES the very next day, unbelievable! 7/9/24 Richmond City Sports - It’s a ROACH Fest at Richmond City Sports! More ROACHES y’all, no exterminator no one cares! We should not be subjected to this disgusting situation. Also, the shower close to the pool is really disgusting, pink and black mold, and mildew hasn’t been cleaned in days! Neither has the floors around the pool been cleaned. You can see bacteria forming so don’t walk on that nasty floor barefoot because you are certain to catch something! 6/24/24 - Richmond City Sports @ 5 am, Well now City Sports has ROACHES 🪳 I killed roaches last Thursday in the women’s shower and my husband killed roaches 2 days in a row! It was reported last week, but of course as usual NOTHING has been done. ROACHES are also swimming in the pool! Also as usual, the women’s shower area was filthy! How much longer do we have to put up with ROACHES and daily filth?? DISGUSTING and DISGRACEFUL! Nasty nasty place. Would rate a 0 if I could.

Worst establishment ever! Again, no one was here today at 5 AM to open the place. Many people standing outside again. No one ever comes on time especially on Fridays to open up the gym. Not only is it nasty and dirty, we also have to contend with employees, not coming on time to open up at 5 AM! Management never ever does anything about this, never a resolution. These people don’t care about folks that pay their money to come to this gym. Don’t waste your time joining you will truly regret it. I would give this place a zero, but it’s not there, so I have to rate it at one.

I'm going to start this review by saying, the gym itself is a good gym, the staff is friendly, the machines are in working conditions. Although... I give it a 2 because they're housekeeping, in the women's locker room is terrible, this been going on for months. Even when there was a lady working there, there would be missing paper towels or toilet paper, or garbage on the floors. Also the maintenance in the locker room Is a bit a long wait. I remember when the bench in the sauna was broken, it took them weeks for that to get fixed, or when the toilets got broken also took a while. I understand that the customers of the gym can also keep the locker clean by throwing their garbage away, but obviously some don't do that. The floors are definitely dirty, I wouldn't walk barefoot on that like I seen some ppl do. The lockers are also very dirty, have hair or other crums inside. I hope they can get this resolved soon, It's gross to see that locker like that.

Everything is great overall. But they need to buy more cable attachments. There are never enough cable attachments. It would cost them less than $200 a month to replace ALL the attachments. Even if they are being stolen, there is always a mediocre amount of attachments.