24 Hour Fitness

I’ve been loyal to 24hour fitness for over 20 years but lately this Ontario 24 has been going down hill. The amount of trash and broken machines is getting bad. Multiple broken cable machines that haven’t been fixed in over 2 months. 4 broken treadmills still haven’t gotten fixed. And the overflow of trash cans and dirty restrooms. There seems to be no pride in the management or don’t care to hire worthy maintenance and cleaning crews

Very disappointed with this 24 fitness establishment. The staff close the gym at odd hours in the evening and it never matches times posted on the website. Pretty much every evening workout lately has been a surprise closing time. The basketball courts are always filty and non ventilated. Have some respect and show that you care to your paying members. If mentioned conditions are not addressed immediately, my family, friends and I will be canceling our memberships

3.5/5 I was so excited to see that my insurance covered 24hr fitness! Decided to sign up at this location because it was down the street but I also have access to all the 24hr locations across the country. Initially, it was a bit complicated, Dominic signed us (partner and I) up, the next day we waited for an email and the system showed we didn’t sign up but were past members. Jessica was kind and happy to help us out. Really great, trying to up sale us with personal training. But the down side about this gym is how busy it gets, especially in the a.m and after 2pm pushing 3ish. It gets so busy, it can be overwhelming for some, hard-to-find machines to use because they are clearly occupied. The cliques are a bit too much, like why are you still at that machine 20 mins later? Also, members here aren’t very good at putting away equipment, re-racking weights, wiping down after use, restroom dirty (maybe implement the sign that the Chino location uses), co-ed sauna is gross, just a bit inconsistent for me. I would suggest getting a 7 day pass and giving them a try, don’t feel overwhelmed joining a gym, there is one at every corner, Planet Fitness, Fitness 19, Blink, Anytime Fitness etc I plan to only use my membership getting laps in the pool or playing racquetball. ATTENTION – SEEKING RACQUETBALL PARTNER – DM ME! Thanks

This place has gone down hill for years now. Most machines are broken or rusty. At least have some respect for members who pay to come here. Check the equipment daily so you can mark ALL broken equipment, some turn on but dont function properly Stick buttons, non fusvtions buttons etc.. Mirrors haven't been cleaned in months . Same spots in same places. Pool water is merky and filthy. Managers change frequently. In the past there was cleaning crews throughout the day equipment mechanics fixing things daily . I have not seen either of these in my last visits , sad and disappointing .

Yesterday afternoon i visited this gym and tried to bring my daughter in as a guest to show her my work out routine to hopefully inspire her to join 24 hr fitness with me. But this young man in the front desk, Abraham, was very rude and bad to both of us prohibiting her to visit unless i signed up to change my membership to his convenience. He kept pushing very hard not to let her in but extremely persistent to buy more membership. His attitude was rude and aggressive. He smiled satisfied when he convinced us to walk out despite of my repeated request. We only only wanted to be there for some 45 minutes. I came from LA fitness to avoid this but this guy made me feel like i want to quit my membership w 24 hr fitness permanently, and back to LA fitness. Jerk!!