RISE UP ATHLETICS

Seriously the only crummy thing is there is no AC. They do their best to keep it cool but this summer was aweful. The waiting room does have ac in the front. The rest of the year though it’s awesome and comfortable for the girls. They enjoy this place sooo much. Also u get a discount if u have additional child. My girls say they like being strong. And they are so happy. I honestly liked how they called to check on the girls when they got hurt, they contacted me multiple times too because first I didn’t recognize the number. The staff is there for your little one! If u have an issue, the do their best to fix it. When ur l.o. Gets hurt, they are right there. They are not rude to ur kids even tho they (mine) run off and do touch equipment that they are not suppose to touch. I love that they are firm and Pleasant when getting the child’s attention. Literally a 9.5/10!! Because ac. The ac is a huge problem for me personally lol

Disappointing first and LAST experience with this place, I brought my toddler in for her first trial class. She was never called for her class, They do absolutely nothing when it’s your first time, there’s no willingness to help guide you through their process of the trial or how their facility works. Not even one bit of effort to making you feel welcomed, We chose to walk out. The girl at the front desk working on Wednesday 5/22 around 6pm, has very poor communication skills and no hospitality whatsoever. Replace her or you will continue to lose business, I went in with intentions to sign my child up, after that very disappointing experience I will be taking my money to a business that acts like they actually care about the people who walk in to spend their hard earned money. Keep in mind, a receptionist is the face of your company, it’s the first face people see when they walk in the door, At least the bare minimum of a damn smile.

Little girls were laughing at my daughter (5) and making her feel bad until she came to me and cried in the middle of class. We tried switching days but within the first 5 minutes she was in tears because she didn’t feel like it was a safe environment for her anymore. I wish staff would shut down bullying as soon as they recognize it. I feel like this experience was ruined for her. I would not recommend this place for little kids.

At first this place seems wonderful for toddlers. Our 2 year old suffered 3 fractures on her foot when another child fell in her foot while they were on the trampoline. Not one staff member show any type of concern. My baby was scream/crying in pain but no one asked if she was ok. I emailed them and it took them several weeks to respond and they didn’t seem too concerned either. I’m not quite sure if we should return at this point because it’s been several months and after my baby being in a cast, she is still having issues with her foot. This place has NEVER followed up with to ask how our baby is doing.

Love it here. My daughter started out doing tumbling classes and now she does All Star Cheer. She loved tumbling and she loves cheer. The coaches and staff are amazing!! So happy we found this place. :)