Crunch Fitness - Downtown Long Beach

I canceled my membership here a year ago and just found out by chance that they still have been charging me every month since. Because I know how gyms will do the absolute most to make cancelling your membership hell, when I cancelled I made sure to ask the employee to show me on their screen that they had canceled. When I called today, the manager told me that without physical proof he will not refund me. He said he'll cancel it now and send a cancellation receipt, which was a no subject line email saying "Your membership is cancelled" in the body. Anyone reading this, make sure you ask for an email confirming membership cancellation. At the end of the day, I should've known to keep a paper trail with an infamously predatory company.

The Inside is super nice and never packed but it’s never packed because there is never NO PARKING! I tried looking for parking for 30 mins and nothing ! There is around 7 spots on the blvd but they are always occupied. And if you want to park in the crunch parking structure, you need to apply for a spot and pay for it annually. Love crunch but hate this location for these reasons.

Wanted to join but Mehedi talked me out of it. Not great at sales and generally unlikable vibe when I asked about a membership. Machines looked out of date and like they hadn’t been cleaned in a while, not gonna be the gym for me

I have been a member for a year now, and I like it everything is nice and clean machines are always working.. the environment and staff are so nice.

One of the best gyms I've been to - great equipment that's always operational, not super busy, friendly people, and wonderful staff/trainers that are always willing to help. Cameron in particular is awesome and has helped me immensely!