Planet Fitness

New layout is just bad. It like they went 5 steps forward and 20 steps backwards with some machine and equipment. Been going here for more then 10 year. This shit show made me wanna cancel. Staff is great and friendly 👍

I been going to planet fitness for years, I got my family and friends to join. Yesterday 11/20/2024 around 8pm my senior friend had to use the restroom, I told her I was a member at Planet Fitness in La Puente on Hacienda. We end up using the restroom when the Manager (dressed in black, Caucasian woman)was outside of the stalls and she starts yelling at us very aggressively. I’m in shocked of how she handled the situation. Very immature, aggressive, and unprofessional.She was so aggressive that her eyes were popping out. Then she started harassing me, asking me to show her what I picked up from the lockers. My senior friend had to calm her down, I just feel so embarrassed like we just came to use the restroom. My friends and family will be canceling our membership. It was just a horrible experience my senior friend had to go take her blood pressure medication. Please Planet Fitness check your management.

I go past midnight.. few people so the machines are available. The staff is always friendly and busy cleaning the floors. Shopping center security is always making sure people are not parked watching or sleeping in their cars. I feel bad when I see them wake someone up. Good gym for La Puente.

I’m going to be cancelling my Membership after 7 years with Planet Fitness after management at this location (Female) harassed my family members for walking in as club members to use to restroom and a manager following them and wrongfully accusing them of “taking items” from lockers. I do not condone that behavior and I will not support a business who allows managers who speak to their customers this way. I will be calling the corporate number and reporting this location and the manager.

I enjoy coming to my local planet fitness. Its great that's 24hrs Its clean and always upkeep. Only wish that all machines were working, sometimes its hard to get a workout if the machine you're looking forward to use is down. "Stairmaster" or the cycling.