Planet Fitness

I’ve been to about 70+ PFs and even though my experience was more of a 4-star, i’ll give them a 5-star because of the convenience and location. Yes the parking lot is a bit sketchy but so is most of LA. I liked how the hydromassage chairs were always available. They do have just enough equipment for the amount of people that are there. I wish it was less busy and/or the guests were actually focused on using the equipment and not being on their phones. The staff was friendly and there was always something nice to look at in the gym 😉

Do yourself a favor and stay far away from Club. I went in today around 12:30, and the level of disrespect I experienced was beyond ridiculous. There was a staff member behind the counter, a big black guy with nappy hair, who acted like I wasn’t even there. I asked if I could use the massage chair, and he half-heartedly said yes—but I needed to sign in first. Fine. I start signing in, and this guy turns his back on me and starts chatting with some girl, completely ignoring me. I stood there for a long time waiting for him to help me, and every time I asked what chair I should use, he brushed me off. He didn’t care. Just kept talking to the girl, like I was some kind of nuisance. I had to ask him three times before he finally gave me a half-assed answer—“chair five.” The girl had to step in to help me because this guy was too busy treating me like I didn’t exist. This place has ZERO customer service. You’re not just paying for a service—you’re paying to be treated like garbage. I’m writing this not because I think they’ll do anything about it (they won’t), but to warn anyone who thinks this place is worth their time. If you want to be ignored, disrespected, and basically shoved aside, then by all means, go ahead. But if you want actual service, go somewhere else. I will never be back, and I recommend you don’t waste your time or money here either. I’m done with this joke of a business.

Well let’s start with the good first! The staff is very friendly and kind. The facility especially men’s bathroom definitely needs more attention. Always seems dirty and wet. The parking lot looks like a war zone, so much trash everywhere. I don’t believe the owners who rent the space from maintain that at all. Also as a black card member fairly new to PF the machines are always down. I’ve been told going on weeks now that it’ll be back soon. So what’s the point of actually paying for the extra service that I can’t use?

Like this gym!! Like any other gym, depending on the time you go, you get a good workout. FYI, I'm here at 4am

Love this gym the vibe and everything it's all about doing your thing happily and not judging others, the staff is pretty sweet and kind especially a shout out to Lintera, Jay and other J! very nice hard working employees and very helpful and on point 🙏❤ ☺💪💪