Crunch Fitness - Alameda

The gym has decent equipment and is quite small, which makes it feel busy most of the time. However, the main reason for my 1-star review is that they charged me $75 for one month subscription added with an additional so-called annual fee. I find this extremely unfair. I approached the manager to address my concern, hoping they would offer some assistance. Unfortunately, they just brushed me off, saying there was nothing they could do. It seems they prioritize money over customer service. I'm extremely disappointed and would not recommend this gym due to their poor customer service.

Be prepared for long waits for machines, unless you go at 5am during the week, or 7am on the weekends. A lot of members don’t understand basic gym etiquette and take their time on the machines even though people are waiting, and a lot of them don’t use the machine for its intended use even though there are open machines and dumbbells that are meant for the exercise they are doing. I suppose it’s not bad for $20 a month.

Aesthetically I love this gym. It’s clean, and has good equipment, however it’s always packed. So bad during the week you have to wait or don’t get to do what you planned to do. I wish they would consider charging more and/ or extending their hours to address the overcapacity issue.

I’ve had a great experience with Crunch Fitness Alameda. Their classes and instructors are all great - very positive and motivating. Classes get full so you definitely want to register early. I even did personal training with Justin and he taught me a lot about working out as well as nutrition tips. The facilities are always clean. It’s a pretty busy gym, but enough equipment to go around. The price is great, especially with all of the classes I’m doing. It’s totally worth it!

The gym does technically have everything you need but it's very small and always crowded. They only have 2 bench press and 2 squat racks. And they are almost always occupied by someone or a group of people. So get comfortable with using the machines although you may need to wait for those as well. Idk why but they play very loud rap music. I'm not sure if maybe it's because most of the gym goers appear to be high school students here. The little trash bin thing that's meant for paper towels is always overflowing with trash in the mens locker room, and the funny thing is that they don't even have paper towels in the locker room you have to use the hand dryers. But the price is cheap and I do like the hydromassage being offered here. Staff for the most part are friendly. However the gym experience is not very positive. If the place was not so packed all the time it would get a higher rating but I feel like 2 stars is already being quite generous.