Best Gyms with Resistance Machines near Mt-prospect, Illinois

This was a terrible experience. I canceled my membership after a week and I was told I have to pay for another month... because I had to go in to cancel my membership. I didn't feel comfortable at all. The staff is indifferent and there was no training of equipment. Don't bother with this gym.

I've been a member for over a year and I can definitely agree with all the other reviews written. Crunch used to be a decent gym, but it's gone downhill. Every other treadmill is broken and they haven't been fixed in months. I've only seen technicians in here ONCE or maybe TWICE to fix them and even then, I don't think they were fixed. The steam room in the women's locker room has been broken for as long as I can remember. The sauna is constantly broken/out of service.The hydro massage is also broken. I asked the front desk when it would be fixed and they said they had no idea.. These are amenities that people want, come for AND PAY FOR. The staff is underpaid and definitely don't want to be here. They drop like flies. Gigi, however, is the sweetest and most helpful out of everyone here. I love coming in and seeing her welcoming smile. It's always nice to talk and catch up with her. She deserves a raise! Same with trainers. I've seen them go through handfuls of employees at a time. I feel like every time I come in, there's a new face. The cleaning lady even talks about how she hates it here and I haven't seen her in over a week. I'm currently on the treadmill typing this and the woman next to me RUNNING FULL SPEED, her treadmill randomly stopped and gave an alert saying "key down". That's beyond dangerous. What am I paying a BASE membership of $20 for? I could only imagine how the people who pay more money for a membership feel. Not to mention, they never charge me the same time every month. Isn't that part of a membership? Getting charged the same date every month? I'd suggest taking your service somewhere else

This place needs a lot of work. After visiting other Crunch locations, this one is sad. A lot of broken equipment, not clean, no paper towel dispensers. Other places opening up in the area I am considering switching to. Update: guess there is a slight improvement. Looks like they got rid of the broken treadmills. Place is still dirty. Unfortunate because it's close to home.

I usually have a high threshold for everything that is wrong with a place but crunch fitness really is the bottom of the barrel. The worst managed gym I’ve ever seen. Bathrooms always dirty and never have toiletries. Here we are at 530am when opening time is 430am and everyone is waiting for whoever slept in. This happens very often. Machine are always broken and the place is very dirty. This is my last straw here. Thanks for ruining my workout

Used to go here a few years back and was great at first, crazy to see its gotten even worse from the reviews, literally everything went downhill lol. All they had to do was clean the guys bathroom and I probably would have stayed tbh

I have no idea why score is only 4, but it looks unfair. Gym is well maintained, good equipment, friendly staff and clean showers. Definitely 5 stars.

I have been a member of this location since it opened, and while I’ve generally enjoyed my experience, I’ve noticed ongoing issues with your booking system for massages. Initially, the touchscreen was problematic, and after booking, someone else still needed to approve the appointment, which added unnecessary steps. Today, (Sunday morning) when I mentioned that the touchscreen occasionally doesn’t work, the front desk staff was incredibly rude. The young woman rolled her eyes at me and implied that I didn’t know how to use a touchscreen. This was both unprofessional and disrespectful. I hope this behavior is addressed, as it undermines the otherwise good service your gym provides. !!!! Later, while I was sitting during my massage and watching a video on YouTube, the same young woman (I didn’t even realize it was her at first) walked by, approached me, and accused me of taking a photo of her. I was absolutely furious! Why would I take a photo of her? I immediately went to another staff member, showed them my photo gallery, and proved that there were no pictures of her at all. Not only was she rude to me earlier, but she didn’t even allow me to relax after my massage. This experience was extremely disappointing, and I hope management takes action to ensure better customer service in the future.

New gym with a lot of upgraded equipment. The staff were friendly and keep the gym super clean.

i live about 2 hours away from my Main Planet Fitness. I’m out here for work. I’ve been to about 15+ other planet fitnesses and have not had any problem purchasing a Day pass or paying because i understand I am not a black card member. I asked the person at the front desk if i can just pay a fee just to use the gym or even purchase a day pass. the blonde girl would not allow me to under any circumstance. I Went to the Planet fitness down the street 10 minutes away. They allowed me with no problem at all to purchase. I don’t understand the problem at all. Just became an inconvenience.

This 5 star review is for Anthony only. This gym is very nice. Anthony is very nice and is always cleaning. My boyfriend and I come here every weekend. Anthony always is so nice and says hi and talks to us. He never stops cleaning and will run - literally run over - to the desk to help me and drop whatever he is cleaning. However… I cannot say the same for the rest of the staff. It makes me sad that he is the one working very hard and everyone else is on their phone. They don’t even say hey when we walk into the gym. Thank you, anthony!!!!