Best Gyms with Child Care/child Watch near Laguna-niguel, California

I’ve had an amazing experience at Lifetime Fitness in Laguna Niguel! The facility is truly top-notch, with everything from well-maintained equipment to beautiful pool areas and spacious workout rooms. It’s clear they prioritize a clean, welcoming, and motivating environment. What really sets this location apart, though, is the Concierge team. They go above and beyond to make sure every member feels supported and valued. The team handled our recent membership changes with such care and efficiency, even waiving the standard cancellation notice for us and processing everything seamlessly. I felt genuinely taken care of, which speaks volumes about their commitment to customer satisfaction. Thank you, Lifetime Laguna Niguel, for creating a place that combines excellent facilities with exceptional customer service. I highly recommend this location to anyone looking for a gym that feels like a community!

They have an amazing supervisor there named Olivia who is such an asset to their organization. She is the reason I got the membership for their child care services (which are also fantastic) and why I'll be signing up with them again in the future. She always follows up with any concerns and has answered all questions and concerns I've had with the utmost professionalism. The club is great, but her attention makes it really stand out. Thank you for all that you do!

I am extremely disappointed with the quality of service at Lifetime Laguna Niguel. The management is abysmal, showing little to no regard for member satisfaction. The sales team operates with deceptive practices, making false promises to attract new members. For instance, they assured me of a specific price point with access to multiple Lifetime locations, only to reverse that policy a month later. As a result, members are left with less than what was originally promised, creating a bait-and-switch experience. The pressure to sign up for personal training is another glaring issue. The sales team’s aggressive tactics often border on harassment, making the enrollment process uncomfortable and unprofessional. My experience with the LifeSpa further underscored the lack of customer care. The manager was unreasonably rude and dismissive, showing no willingness to accommodate or address unforeseen circumstances. It’s clear that Lifetime prioritizes enforcing its rigid, profit-driven policies over supporting its members’ needs. That said, the Operations team is a bright spot in an otherwise poorly managed club. They do an excellent job maintaining cleanliness and creating a positive atmosphere for members. It’s disheartening that Lifetime undervalues such dedicated employees by paying them the least compared to other departments. Overall, Lifetime Laguna Niguel seems to prioritize profits over people, leaving loyal members to feel undervalued and misled. I cannot recommend this location until significant improvements are made in their management and policies.

The place to be! My experience is when approaching this magnificent building and park my car at this beautiful parking structure then approaching to the lobby and seeing all these professional beautiful people then walking to the lobby and amazing smell of the space and the beautiful receptions I already feel I got my money’s worth. Not to mention the great changing room, shower, sauna, steam room, jacuzzi, swimming pool, all the amenities, and then I go upstairs using all these high tech equipment, pleasant space to workout and seeing all these good looking people around as well as great classes including hot yoga, it just makes LifeTime the place to be!

Gym is amazing and clean, but the staff is very unfriendly, especially the ones who work the front when they check you in..no one ever greets you with a smile and genuinely try to act nice. It feels like your bothering them to check in or seems very robotic and not very member enagaing. Membership is not cheap the least we ask if if the staff can be friendly and the facility can be clean..this location does one of those things very well..the other not so much.

Please remember the younger crowd that this too it’s a Senior Facility and don’t forget to share the facility with our Seniors, please have manners and a little of more respect to them. I came today from the second floor because my grandmother is handicap and the people from the inside where’s out of place with my grandmother, etc. I don’t even want to repeat or bother of what he shouted at my Nona. Rude, immature man. One day you’re going to be old, don’t forget this. K.A.R.M.A Please kindly have the second floor door open on Tuesday & Thursday during their hour of work out. Jaden @ the front lobby & Anita were very professional, helpful and understanding. Keep up the great work.

Great place to work out, enjoy high-level equipment, work with trainers or attend a class.

I love this gym! The staff is super friendly, the weight room is huge and there's a ton of equipment. The staff in the kid zone are great. My oldest had a hard time at first and the staff made her comfortable and now she loves going there.

Very nice, clean gym with lots of opportunities for activities. But their app structure is confusing. Two apps, one local and the other apparently national exc. that it's not completely? and no schedule in the app?

This place has become a joke. I expressed some of my displeasure with the boss Jen who did not have much interest in solving the problems, but rather telling me that I should look elsewhere if I cannot handle the fact that I am not getting what I pay for. Customer complaints and feedback fall on deaf ears and nothing gets resolved with any efficiency or timeliness. It took over two years to get the floor in the weight room redone and now they allowed the roof to leak so long that several tiles came down during the last storm. The basketball court, which is almost NEVER open to members, is one step above unplayable condition due to the lack of upkeep and tremendous amount of dirt, dust and other debris on it. Bottom line is that if you do not have a family with children participating in activities here this is not a place for you. Staff and attitudes like what I have encountered are the reason why the YMCA is going downhill quick. 3/19 update- After my above post was read I was promptly contacted by management (Jen) who encouraged me to modify this post. I made it clear that if the needed changes took place I was would do so. Once Jen and Bill realized that they actually had to do their job(s) they opted to terminate my membership rather then dealing with the ongoing negligence of customer service and the facility. Moral of this story is pretty simple and that is if you do not have a family stay away from this place. LA Fitness is less then half the monthly membership charge with longer hours and employees who value the customers. Only took me one workout over there to figure that out.