Orangetheory Fitness

When I first joined, I thought I’d be leaving this studio a 5-star review. The workouts and coaches were excellent. However, a series of billing issues soured my entire Orangetheory experience. Despite requesting refunds for multiple auto-billing errors, the final charge wasn’t refunded. I had communicated my intention to leave in December from the moment I joined and didn’t use the classes from that package. Orangetheory can be a great choice if you commit to one membership rate long-term. However, if you need flexibility or a short-term membership like I did, be prepared for potential frustrations. Edit: Thank you to Cameran for reaching out and resolving the billing issues completely :)

I love this gym so much. I’ve lost 25+ lbs and recovered from shoulder and knee injuries. I’m 63 and after 6 months I’ve regained balance and reflexes I thought were gone for good. The manager, Amy, is amazing. The whole crew is professional and kind; the other member are so nice.

What an unexpected gem! I travel a lot for work and have been to at least 50 or more OTF studios around the country. I don’t think I’ve ever been to one where the vibe is so on point. I felt welcomed, encouraged, and motivated to give my all to the workout. I was in town for a conference and expected to go 1–2 times, but the energy I got from this studio was so great, I planned my days around making sure I got to OTF. Thank you to Amy and the rest of the team for creating such a welcoming place. You’ll definitely see me next time I’m in Phoenix—I’d go out of my way to visit again!!

I'm not new to OTF... years in actually but I love this studio because of the people who work there!! Amy is *amazing* at what she does... you can tell she cares & knows what she's talking about & motivates! Makenna is full of energy & life & pumps you up while also keeping a close eye on your workouts so you know how to improve where you can improve. Julia at the front is so sweet and helpful. I'm really glad I tried something different & it's worth the little drive it takes me each time.

I recently decided I needed to get back into shape. I decided Orangetheory Fitness would be a good place to start as they are known for their water rowers and I have one at home. I am in my late 50's so different from the average gym attendee. However, Coach Amy, the studio manager, has been so welcoming and giving me lots of tips to help me get up to speed. It feels so good to get my heart rate up into the "orange" and "red" zones! I love Orangetheory Fitness!