Planet Fitness

Dear Owner/Franchisee, I really know this place. For years, it has been my gym because of how close my home is to it. I’m usually here at least 6 times a week. I’m not venting here. Instead, I’m taking time to quickly share 2 points in the hopes of you making positive change which helps all. 1. Never have I known a gym to take longer on equipment repairs. This pec deck today is the latest example. You have just 2 of these here and it has been broken for weeks. Please don’t claim this is an isolated incident. Just before this, 1 of 2 abs machines was down for weeks. Such has been the pattern here for years. Members of your staff get frustrated because they hear all complaints, but you give them no power to get things done quicker. Money is not the issue. A former manager told me how lucrative this gym is. Truth be told, multiple staffers have long supported me in writing such a piece. In closing on your staff, I’ve enjoyed time with many of these people over the years. It’s a shame the morale hasn’t been better to minimize employee turnover. This effort of mine is honest and genuine . Hence I give you permission to contact me should you value this feedback.

Awesome value and great, friendly staff! No pressure, comfortable environment. What a great experience! Newly remodeled. Very clean. Friendly staff. Not too crowded. Very comfortable atmosphere for a gym. Perfect for a new gym user to get comfortable with working out.

The staff at this location are so kind and hardworking. I joined over a year ago and can say the gym and locker room are always immaculate. I never have to wait for a machine—tons of space and lots of options from free weights to cardio, plus plyo and stretch area. I always feel safe and welcome here and I feel that I get a lot of value out of the membership.

Everyone here is so nice here as always. Everyone is very friendly, patient, and I get my personal space! The staff is great here too! Like very professional and helpful. Good customer service. This gym is very clean and well organized. I love coming to this planet fitness.

I love the recent improvement to the club, the new perks with the black card and the newer equipment. I have been to other locations and was very happy when I saw that my local Planet Fitness got a revamp. The staff and the trainer on site are always helpful, friendly and supportive of my goals. I feel safe in this environment and it is truly a no judgement zone. This is the first time I’ve ever felt confident and safe in the gym and It has given me the push to keep going. Thank you Planet Fitness!