Anytime Fitness

First experience with Anytime. Gotta say that the gym itself is good, they’ve got heavy bag in the mobility room too, and most of the machines operate just fine. Staff seemed friendly as well. My issue is with the somewhat shady business practice. You’re charged an additional startup fee and whatnot, which is typical. But I was double charged. I noticed it a week later, and was reimbursed. Glad I noticed it! Eventually I had to cancel my membership because I was moving out of town. After what I thought was a successful cancellation, I was charged a further 2 times. (Which was $38 bi-weekly, really expensive for what you’re getting). Didn’t noticed those because of the holidays. Finally did this morning and was able to clear it up. My point in writing this is to be careful and pay attention. Anytime fitness relies on you forgetting to go through all the hoops they want, in order to truly cancel. I do not think that this is the staffs fault. I blame Anytime Fitness’ business model.

Me & my wife visited this location once while we were out in Portland for the weekend. The facility is a decent facility compared to the AF locations in the metro area we live in. The use of space was good, but the bathrooms could use better lighting, especially for those who actually need to use the shower portion of the bathrooms. The gym was clean though. They had equipment that not every AF location has. You do have to pay to park though, unless you visit on a Sunday, which we luckily did.

There this new guy ( a.k.a. New Year’s resolutions) who inhabits 4-5 pieces of equipment at one time . I’ve been coming here for a year and loved the place, between 3-6 AM depending on when I get off work. Now it’s no fun being at this gym. This guy is making it hard and miserable!! 2 pieces at a time I understand but 5 is ridiculous.

Hidden Gem of a gym! This place is the best! The staff is great but super chill. All body types, ages and genders are well represented. The locker rooms are individual and unisex. The equipment is incredibly maintained and the whole gym is sparkling clean! The team members are very friendly if you need them and don't bother you when you don't. ALSO on the weekends the farmers market is is right outside the gym across from Esther Short Park. Its the best hack in Vancouver to hit the gym then grab fresh produce from local farmers and a smoothie from the smoothie cart just out the front door! Seriously the best gym in town.

My experience with Anytime Fitness was initially fine, but things went downhill when I tried to use my membership at a different location. Beforehand, I specifically spoke with the team to confirm there wouldn’t be any issues. However, from the very first day, I was unable to access the other gym. Despite calling for support, the problem wasn’t resolved, and it’s now been almost a month. The staff failed to follow up on my issue as promised. They said they would email the other location to find a solution, but nothing ever came of it. This lack of communication and accountability has been extremely frustrating. If you’re looking for a gym where you can seamlessly use your membership at multiple locations or expect good customer service, I would strongly advise against joining Anytime Fitness.