Crunch Fitness - Chimney Hill

My husband and I decided to get a personal trainer from crunch to start our fitness journey. We met with Sophie and she has been fantastic to work with. She helps keep us motivated and is always on top of things. She is also flexible with our schedule which is great. 1000% would recommend Sophie to help meet your fitness goals!

I recently joined this gym while in Spain on business because of a recommendation of a friend. The best part since joining has been my personal trainer, Sophie. She's a tough fireball who's intentional about getting results by giving accountability to each of her clients. She does daily check-ins, asks for reviews consistently to ensure that she's providing top-tier experiences, and is extremely flexible. Those things matter to me, returning to the gym after quite some time with an extremely hectic schedule. I live cities over, but feel that this gym is worth the investment because it offers too much to pass up on, including the Kids Crunch for parents to safely entrust their kids' care during workouts.

we are members of crunch at home. I'm glad they opened a huge gym in VA Beach. great gym. plenty of parking. plenty of machines. bright space. In general, the pricing can be less straightforward, as most gyms are. only reason for 4 stars. They do have a day pass if you want to try the gym out.

Be careful what you sign up for. Kickoffs are to sell you personal training sessions. And if you're going to sign up for those do it when they have paid in full options because canceling is the worst process and takes months to actually get canceled. Reoccurring charges are something that all trainers and clients have problems with. Not sure where in the corporate system it's failing but the money management system is absolute garbage. Every one seems to mean well but there's definitely alot of flaws when it comes to management and functionality. This gym is also always a mess. No one values it and you can tell because not many re rack their weights. It's a mediocre one life style gym. The equipment is nice if it's not broken and if it is, it takes months to get fixed. For a place who's investors spent a ton of money to build there's some definite corners that were cut. And for a gym that preaches to care about you, they really only care about your money and will continue to take it far past when you submit your cancelation. You're better off going somewhere else.

I wanted to take a moment to express my appreciation for the excellent experience my wife and I have had as members of Crunch. We’ve been attending for about six months now and are consistently impressed. The staff is always friendly, the facility is well-maintained, and equipment repairs are handled promptly. I’m writing today to give special recognition to Jamal for his outstanding service. Recently, my daughter, who is learning to drive, accidentally left the lights on in her car while we were working out. When we returned to the car, the battery had died. We went back inside to ask for help, and Jamal immediately stepped up. He came outside, helped me push the car, and gave the battery a jumpstart. This act of kindness and willingness to go above and beyond truly made a difference to us. We’re grateful for Jamal’s assistance and believe his exceptional service deserves recognition