VASA Fitness

This gym is awesome! The staff are very responsive to issues and concerns about equipment and the extremely rare issues with other members. For some reason, it's hard to get the torn up pads on some of the machines fixed in a reasonable amount of time and getting the batteries replaced on the counters built in to the machines has been nearly impossible. The staff to a great job of making a request for repairs, but it can take months to get some things fixed. The one thing I'd like to see is staff being empowered to deal with the members who routinely abuse the equipment. It seems they're discouraged from having conversations with members that use equipment improperly.

I love this gym so much! Every day I walk in someone is holding the door for you. The front desk staff are so friendly and welcoming. Kidcare staff are super sweet and reassuring that they will call you if you're needed. I love attending the Studio Red classes as I have no clue of what to do in the gym. Personal Trainers are super sweet and I have been wanting to sign up with one of them to get on track to achieving my goals. The gym is so well maintained, clean, and always fast repairs when things are down. I can't think of a better place to workout than VASA!

Love the Studio Red Classes at VASA. I’ve lost 10 pounds since going to the classes and I’ve been going for about 3 months. I feel stronger and happier. Terra, Taylor, Amanda and Denise are some of my favorite instructors! They make the early 5:30 AM classes fun and the night classes are a great stress reliever at the end of a work day! Highly recommend the studio red classes!

I love the front desk staff! They are always friendly and helpful when I come in. The personal trainers are amazing! ALL of the classes have been great! I have learned so much and have really enjoyed my experience working out. I really appreciate everyone there!

Purchased a membership for my son for Christmas, he never activated his membership or used it once. He decided he wanted to just use the gym at school. Called member services to cancel the account. Not only did they charge a $25 cancelation fee but they also charged me the annual fee. The gentlemen that helped me had zero interest in helping me or providing good customer service. Extremely disappointed in how this was handled. Do better VASA take care of your customers. I'll be canceling my other two memberships.