Life Time

If you were thinking about signing up to this overpriced gym thinking it will offer something exclusive and be “worth it” think again. I’ve been a member since 2014 and the way they treat members has just continued to go downhill. Especially after COVID changing their hours from 24//7 which it used to be, to treating guest with attitude and showing no consideration for its members. Firstly they have group training all throughout the day and week and take up most of the squat racks you thought you were signing up to take as Amat and not have to wait for like every other gym. They blast loud music on a Portable speaker and now today say they’re closing the sauna early but didn’t send out an email or any kind of notice that it would be closing early, for someone who liked to have a set schedule and routine why am I paying such a high dollar amount if you guys aren’t going to be accommodating in these situations and leave the sauna on for 30 more minutes before you close? All I was told was a very insincere “sorry”. There are some great staff here however there are days such as today where it’s a complete 180 usually amongst the younger staff. Terrible service from used to be a premium gym and experience.

Great gym. Very very busy and a little crowded. The machines are somewhat dated for a luxury gym but the staff is amazing and have had no bad experiences as far as gym culture. Showers/locker rooms/pickleball/recovery equipment/pool/sauna/classes really make this gym worth it so only sign up if you see yourself using those. The actual workout equipment is mediocre at best.

I just looked through negative reviews about cleanliness and staff, and I have to say that I completely disagree with these. I was looking for a change in my lifestyle and wanted to go to a gym that made me feel good to be there and this place delivers. I've been going since early this year and have been satisfied with everything I've used aside from a couple of hiccups with childcare. The staff is extremely friendly and helpful, and I'm greeted with a smile every day by anyone I pass by. They have such an awesome variety of machines, classes, and workout equipment for any level of exercise. It does get crowded sometimes, but it's never caused me an issue. I'm constantly seeing people walking around keeping things clean, which is great to see. I also want to give a HUGE shout out to my trainer, Alan, who has been the source of my motivation for months. He's super friendly, extremely helpful, very flexible, and does an amazing job with not scaring you off with too much at once. I wouldn't still be coming if I hadn't met him, so THANK YOU. If you are looking for a trainer, I'd suggest Alan or Emma, who I've also worked with and is awesome! I won't be changing gyms any time soon, so thank you Lifetime!

The customer service is on point. Recently, the manager and two other staff members helped me with a very confusing issue with my membership (not their fault, but mine) over the course of several days. Helping me work that out deserves five stars alone. I have encountered some prickly staff members in other areas of the gym, but overall, the experience my family and I have had since we joined has been incredible for our overall wellbeing and our relationships with each other.

I've been to a few Life Time gyms lately and this one is definitely towards the top of the list. Clean, have a lot activities for families and kids, the pickelball court is great and indoor/outdoor pool is nice as well.